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Thank you, Benjamin Franklin Plumbing. Tim and Corey, your service is thorough and professional. You folks are friendly and and don’t mind explaining to keep me the consumer, updated and informed throughout the process. I would highly recommend Benjamin Franklin and wouldn’t hesitate to call upon them again. Corey was great and went beyond to make sure his work was complete.
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I had an amazing experience with Benjamin Franklin Plumbing Service. Their plumber, Chris, was an absolute professional. He arrived promptly, greeted me warmly, and took the time to thoroughly explain each step of the repair process before getting started. I really appreciated his friendly and patient approach. What impressed me the most was Chris's willingness to show me exactly what the issue was and how he planned to fix it. He not only resolved the problem efficiently but also took measures to ensure that it wouldn't happen again. The pricing was reasonable, especially considering the high-quality service and trustworthiness of the company. Before contacting Benjamin Franklin Plumbing Service, I had a terrible experience with another company called Go Green. The so-called "service" I received was the worst I've encountered in decades. I paid an unpleasant individual to inspect the issue, and he suggested an outrageous fix involving cutting through the ceiling from the roof to deal with a simple wax seal problem in the bathroom on the lower floor. Needless to say, I'm relieved that I didn't go ahead with their proposal and instead chose Benjamin Franklin Plumbing Service. In contrast, Chris quickly identified and resolved the problem within minutes of arriving. His expertise and professionalism were truly commendable. I couldn't be happier with the service. Thank you, Chris and Benjamin Franklin Plumbing Service! You rock!!!
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Extremely prompt response to what is a major problem. Quick and fair estimate. They have scheduled us quickly, and I am looking forward to a satisfactory solution with minimal impact. Chris did a great job looking after us to this point in the project.
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Tim and Corey were both outstanding. I can't say enough about there workmanship, honesty, informative and extreme knowledgeable about everything and then some. I will never use anyone else for all my plumbing needs or concerns. Thank you both for making my life so much easier. I really do appreciate everything you did for me. Joan
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They came within hours if calling. Cory said he was going to find the issue, and he did! He was very helpful, informative and polite. He explained things in a way I was able to understand. I can safely say I have found a plumber!
