Named Forbes' Top Ranked Plumbing Company of 2024!
In the bustling city of Winston-Salem, Benjamin Franklin Plumbing® proudly stands as the beacon of exceptional plumbing services. Whether you’re in a historic West End home, a Queen Anne craftsman in Ardmore, or a classic Southern-style residence in Buena Vista, many of these older Winston-Salem homes still have galvanized pipes that reduce water pressure over time, along with several other persistent plumbing issues. Our skilled technicians have seen and resolved them all.
At Benjamin Franklin Plumbing®, we're more than just plumbers – we're problem solvers. Whether you're dealing with a stubborn clog, a leaky water heater, or a malfunctioning garbage disposal, we have the expertise and the tools to get the job done right the first time. With our dedication to quality craftsmanship and customer service, you can trust us to deliver reliable solutions that stand the test of time.
When you choose Benjamin Franklin Plumbing® in Winston-Salem, you're choosing expertise, reliability, and peace of mind. Our team is committed to exceeding your expectations and ensuring that your plumbing systems function flawlessly. With our comprehensive range of services and our unwavering dedication to customer satisfaction, you can rest easy knowing that your plumbing is in capable hands. Don't let plumbing issues disrupt your life – contact us today, and let us handle all your plumbing needs with efficiency and professionalism!
Your home’s plumbing network is a complex system vital to your daily life. We offer a full spectrum of services to maintain its health and efficiency. Below are some of the ways we can support your home.
Our Licensed Plumbers Are Prepared, Anytime
When you need plumbing repairs now, we’ll be there. Our plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Nothing beats the feeling of a hot shower after a long day or the simple satisfaction of washing dishes with ease. Hot water is woven into the fabric of your daily comfort. When it's gone, you feel it instantly. Our water heater services are all about keeping that essential part of your home life running perfectly, so you never have to miss out on those moments of warmth and relaxation.
Business operations depend on reliable plumbing systems that handle heavy daily use without interruption. Our commercial plumbing team brings the same dedication to quality and promptness that residential customers love, scaled up for the unique demands of retail spaces, office buildings, restaurants, and industrial facilities. We work around your schedule to keep your business running while delivering lasting solutions that prevent costly downtime.
We provide prompt repairs, preventative maintenance, and new installations to keep your operations flowing. By entrusting your plumbing needs to us, you can focus on what you do best: running your business. We are dedicated to providing solutions that support your success and contribute to a safe and functional environment for your employees and customers.
Our specialists handle plumbing projects with discretion and care in busy settings such as multi-tenant facilities and food service operations. Every service follows state and local regulations so your business stays compliant and operational without the risk of interruptions or unexpected closures.
Choosing Benjamin Franklin Plumbing® means gaining more than a routine service visit. You receive a dedicated partner focused on the continuity of your operations, backed by dependable punctuality, straightforward pricing, and a team of seasoned professionals who know the unique plumbing demands of Winston-Salem’s commercial properties.
Don't let plumbing problems disrupt your life any longer than necessary. Our friendly team is standing by to discuss your specific needs and schedule service at your convenience. Call Benjamin Franklin Plumbing®—the Triad now for fast, reliable solutions that get your home back to normal. We're here to help, and we're excited to show you what genuine local service looks like.
Learn more about our The Triad-based plumbers.
Book Now
When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Kristen Hightower
Israel and team did a great, thorough job; always respectful and thorough. We’ve worked with this company for many years and have never had anything but a wonderful experience.
Tiffany Savage
5-Star Review for Arnaldo with Benjamin Franklin Plumbing I cannot recommend Arnaldo enough! He was an absolute lifesaver when we had a plumbing emergency at our Orlando-area home. From the moment he arrived, Arnaldo was professional, courteous, and incredibly knowledgeable. He explained everything clearly, walked us through the issue step-by-step, and provided honest options without any pressure or upselling. Arnaldo worked efficiently, cleaned up after himself perfectly, and went the extra mile to make sure the job was done right the first time. His attention to detail and friendly demeanor turned what could have been a stressful situation into a positive experience. We felt completely confident in his work and truly appreciated his expertise. Benjamin Franklin Plumbing hit it out of the park with Arnaldo — prompt, reliable service from a true pro. If you need plumbing work done right, call them and ask for Arnaldo. We’ll definitely be using him again for any future needs and recommending him to family and friends. Thank you, Arnaldo! 🇺🇸 —Tiffany Losee, Winter Haven/Orlando, FL
THOMAS HARTZOG
Ben was terrific! He replaced the well pump, the water heater and expansion tank in one day and described everything in detail. I was so impressed that I've asked him to come back and do a couple of other plumbing issues I have. I've signed up on the membership program and look forward to working with him in the future. Outstanding job!! Thanks Ben! Tom
Daniel Nebel
Casey did a fantastic job working on my home. Instead of assuming a worse case scenario he did his best each time starting with the easiest solution. He finally got the line cleared. Also he recommended a long term solution but was not insisting or pushing for it to be done, just a recommendation.
Jerlene Slaughter
Richard was great and very professional he explained everything that he found and we went over options. He completed the job cleaned up after himself. I have other work that I will be having done and I hope I get him as my technician. Highly Recommend
Jerlene Slaughter
Richard was great and very professional he explained everything that he found and we went over options. He completed the job cleaned up after himself. I have other work that I will be having done and I hope I get him as my technician. Highly Recommend
keith tobler
Josh was amazing. He walked me though everything to make sure I was comfortable with the options of service. He did an amazing clean and professional install of our water heater. He was kind, professional and very helpful. Ben Franklin is lucky to have Josh. We will be requesting him specifically for our next service. Thank you Josh!
Tiffany Tolliver
I can’t recommend this company enough. They came out extremely fast, and repaired my water heater the same day. If I ever need plumbing done again, I absolutely will call them again. I highly recommend Benjamin Franklin Plumbing.
M Wlms
Todd was extremely professional. He took the time to help me understand what the issues were along with the options for repair. I was completely comfortable with him and appreciative of the time that he took to help me understand what I needed to know about my drain issues. I would definitely recommend him
Brian Bell
Seth was very good. He accomplished the work quickly and efficiently and helped us solve our plumbing problems. I wouldn’t hesitate to recommend him to anyone wth the same difficulties. Seth was definitely the hero of today!
Signs of a hidden leak include an unexpectedly high water bill, the sound of running water when all taps are off, damp spots on walls or floors, and a musty odor. Our leak detection services can pinpoint the source without causing unnecessary damage to your property.
Modern water heaters are much more energy-efficient, which can lower your utility bills. They also offer improved reliability, faster heating, and a longer lifespan, giving you consistent access to hot water.
Drains typically clog due to a buildup of hair, soap scum, grease, food particles, or foreign objects. Persistent clogs might indicate a larger issue deeper in your plumbing lines. Our professional drain cleaning can clear the obstruction completely.
Yes, we handle repairs on older plumbing systems and recommend repiping when pipes are beyond repair.
All our plumbing technicians hold proper licensing for North Carolina and carry full insurance coverage. We also maintain ongoing education to stay current with code changes and new technologies.
Regular maintenance is key. Also, avoid using harsh chemical drain cleaners, be mindful of what you flush or pour down drains, and consider a professional inspection periodically. Addressing small issues early can prevent them from becoming major problems.
A plumbing emergency is any situation that threatens to cause significant water damage or poses a health hazard. This includes burst pipes, sewer backups, major leaks, or a complete loss of water.
Your Privacy Choices
© 2026 Benjamin Franklin Franchising SPE LLC. All Rights Reserved.