Benjamin Franklin Plumbing technician helping clients

Code of Ethics

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4.82 (120774 reviews)

The Benjamin Franklin Plumbing Code of Ethics

At Benjamin Franklin Plumbing, our first priority is our customers’ satisfaction. We make calling a plumber as easy as possible by providing convenient hours and always arriving on time to scheduled appointments. We know plumbing issues can occur at inconvenient times and can be challenging to resolve without plumbing professionals.

Our experienced plumbers are well-known in the area for our professional services and our excellent customer service because our team adheres to a strong code of ethics.

If you contact our team of plumbing professionals, you can rest assured that your plumbing issues will be solved right the first time. We do all of our work with courtesy, competence, cleanliness, and character. At every Benjamin Franklin Plumbing location, your satisfaction is 100% guaranteed.

Integrity - We are forthright and truthful with customers, employees, vendors, and other stakeholders. We keep our promises.
Respect for the Law - We adhere to all governing laws, regulations, and ordinances that pertain to the plumbing industry as prescribed by federal, state, municipal, and county governments. We practice proper financial and accounting procedures in accordance with all laws governing a privately held business.
Excellence - We design, install, service, and repair plumbing systems and parts in strict accordance with the highest industry standards.
Safety & Reputation - We maintain a clean, safe, respectable, and reputable place of business that reflects the high standards of the Benjamin Franklin Plumbing brand.
Teamwork - We support each member of the team to strengthen the brand and build successful long-term relationships.
Service - We maintain the highest degree of customer service to encourage repeat business and enduring relationships with our customers.
Respect for Others - We treat our customers, fellow employees, and other industry professionals with the utmost respect.
Privacy - We show the highest respect for the sanctity of our customers' homes and their privacy.
Competition - We value fair competition. We advertise, promote, and market our brand fairly and accurately and in a manner that reflects the high standards of the Benjamin Franklin Plumbing brand.

Contact Our Reliable Plumbers Today at (800) 259-7705!

At Benjamin Franklin Plumbing, we care about our clients and want them to regain the comfort of their homes. Not only do we provide our clients with the highest level of services, but we also give them peace of mind that our team is reliable. Our plumbers are always on time to scheduled appointments and are ready to help you solve your plumbing issues in one visit. If you need emergency repairs on the weekend or in the evenings, we don’t require overtime charges.

Contact our reliable plumbers today to schedule an appointment at (800) 259-7705!

See why homeowners love to work with us

Customer Reviews

4.82 (120774 reviews)

romeo delta

Brandon is very professional and ensured the highest customer satisfaction, offering tips on how to better maintain our home’s water softener and water system. He provided prompt responses and reliable service. I will recommend Brandon of Benjamin Franklin Plumbing to my friends.

Laurie Tomasini

Prompt service! Brandon was out within 2 hours of my call to install my gas stove. He was friendly, professional and did a great job.

Rosa Johnson

They did a great job replacing my water heater. Professional, quick, and efficient. I highly recommend them and will definitely call them for any future plumbing needs.

Bruce Loveitt

Ethan showed up exactly on time. Diagnosed the problem with my kitchen sink leak and showed me what was wrong and told me what was needed to fix the problem. Told me the cost and got my approval before he did the work. I thought the price was very reasonable. Took about an hour. Besides being efficient he was friendly. I wouldn't hesitate to call this company again.

Linda Jones

Very nice young man. Very professional in his work.

Matriarch Property Management

The owner is very down to earth and has some very knowledgeable guys working there. Why second guess, when you can hire the best? Don’t hesitate to call this company for your plumbing issues

Cari Rye

Quality white glove company that can handle all your plumbing needs. These guys know their stuff. Highly recommend them to anyone who needs quality work and done right

Allison Moorehead

We know and have dealt with some of the employees here and they are outstanding in skill and work ethic. Honesty is the extraordinary trait to these people

Ashley Mehaffey

Great company and fantastic owners. Would highly recommend. .

Steven Pickerel

Mike was awesome. He explained everything in a clear and concise manner. He was on time, very courteous and professional. Communication with everyone involved was perfect. If needed, I will use them again. Highly recommended. Thank you