Our service area map
Benjamin Franklin Plumbing® of West Richmond provides homes and businesses with the fast, high-quality plumbing they need at a fair price. Our West Richmond plumbers offer some of the best plumbing services in the area because we combine good plumbing with incredible customer service. To start, all our repairs, installations, replacements, and maintenance projects are backed by a two-year comprehensive guarantee—including all parts, labor, and craftsmanship. We take courtesy seriously, which is why we promise to be on time for every appointment; our On Time Guarantee even promises that, if we're late, we'll pay take $5 off your bill for every minute we're delayed. Because we pay attention to our customers' needs, we're better able to serve them and provide an easy, stress-free experience.
There's only one thing better than our guarantees, and that's our plumbers. Thanks to our approach to hiring and development, Benjamin Franklin plumbers are some of the most highly skilled and well-equipped professionals in the industry. To begin with, each of our plumbers is background checked and drug-screened, giving our customers additional peace of mind about calling us. On top of that, our plumbers all receive ongoing training to ensure we're up-to-date on the latest plumbing technology and trends. Finally, Benjamin Franklin equips us each with a fully-stocked work van, allowing us to handle 90% of plumbing problems on our first visit. By investing in our team, we're investing in the quality of your service!
Just got a bathroom reptile completed and I am pleased with the service and the work. They have financing options that helped me pay for the repair. Matthew was great, explained what he was doing and why, prepped the area, and was tidy during the process. Doug also came to help with the repair and he was courteous too. Only reason not 5 stars is that my original quote for repair doubled in price and I felt a little blindsided.
I got 2 estimates for fixing a water pressure problem in my house. The first company recommended a very expensive whole house filtration and softener system and said it would take a couple of months to see a difference. Michael came for the second estimate and was great! He was on time, friendly and very courteous. He found the problem immediately and had the repair scheduled and completed exactly as discussed for thousands of $$ less than the other company. He left the area totally cleaned and tidy. I will definitely use Michael Brock with Benjamin Franklin plumbing for all my future plumbing needs, and so should you!
I hired Michael Brock through Angi’s to fix my kitchen faucet and replace my garbage disposal. He arrived on time, worked efficiently, and did an excellent job. Everything works perfectly now, and he left the area clean. Highly recommend—great service! Thanks Michael!
The company was quick to respond to our needs. Our plumber, Mathew, was personable and very informative. He made sure we were set for our replacement water heater the same day. The work looked neat and professional. Would recommend their company.
Matthew did a great job installing a hot water heater circulating pump. I now have hot water within seconds in my 2nd level bathrooms. I wish I had done this project sooner to save on water expenses.
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