Our service area map
Benjamin Franklin Plumbing® of West Richmond provides homes and businesses with the fast, high-quality plumbing they need at a fair price. Our West Richmond plumbers offer some of the best plumbing services in the area because we combine good plumbing with incredible customer service. To start, all our repairs, installations, replacements, and maintenance projects are backed by a two-year comprehensive guarantee—including all parts, labor, and craftsmanship. We take courtesy seriously, which is why we promise to be on time for every appointment; our On Time Guarantee even promises that, if we're late, we'll pay take $5 off your bill for every minute we're delayed. Because we pay attention to our customers' needs, we're better able to serve them and provide an easy, stress-free experience.
There's only one thing better than our guarantees, and that's our plumbers. Thanks to our approach to hiring and development, Benjamin Franklin plumbers are some of the most highly skilled and well-equipped professionals in the industry. To begin with, each of our plumbers is background checked and drug-screened, giving our customers additional peace of mind about calling us. On top of that, our plumbers all receive ongoing training to ensure we're up-to-date on the latest plumbing technology and trends. Finally, Benjamin Franklin equips us each with a fully-stocked work van, allowing us to handle 90% of plumbing problems on our first visit. By investing in our team, we're investing in the quality of your service!
Just got a bathroom reptile completed and I am pleased with the service and the work. They have financing options that helped me pay for the repair. Matthew was great, explained what he was doing and why, prepped the area, and was tidy during the process. Doug also came to help with the repair and he was courteous too. Only reason not 5 stars is that my original quote for repair doubled in price and I felt a little blindsided.
Got referred to these guys from Angi's list!!! Matthew was Awesome. They called and came same day. Matthew was scheduled from 2-6pm and got there early. Customer Service and Knowledge is Amazing. Definitely will use again if needed!
I found these folks through Angi & they were able to come out very quickly to provide a free estimate. I had to get a new hot water tank & they installed it right away. My service tech was Walt & he was very professional, accommodating & friendly. I would def. recommend this company & I will not hesitate to call them again in the future!!
Walter was very professional, courtesy & respectful of my home by putting his bootie’s on. I asked questions he answered them. Gave me some useful information about my jacuzzi tub. My overall experience with Walter was awesome
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