Reviews
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I had a plumbing problem. I contacted your company and you all sent plumber Eric to my residence. I just wanted to let you know that, he was very efficient. He called and let me know that he would arrive at 1:50pm. He was there on time by two minutes early. He was a very nice and kind gentleman and was very knowledgeable. He is just an all around nice guy. We really do appreciate him.
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I found myself in quite a tough situation with a busted pipe and needing a new water heater installed. After a frustrating week of waiting on another company that never came through, I finally called BFP of Tyler on a Sunday afternoon, feeling a bit hopeless. To my relief, they managed to fit me in for the very next day. When the technician arrived on Monday, he took the time to assess everything thoroughly, which I really appreciated. He then scheduled me for the following day to complete the job with all the necessary materials. On that day, he came early and surprisingly finished the job quicker than I expected. I can’t express how grateful I am for the professionalism and care shown by everyone at BFP of Tyler. From the office staff to the technician, they treated me well and even offered a better price than the initial company I contacted. Because of this wonderful experience, I highly recommend them and will definitely turn to them for all my plumbing needs in the future.
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Matt did a fantastic job! He was on time, very professional, and installed the water heater in a couple of hours. I will definitely be contacting him for any future plumbing issues. Thanks again Matt!
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"I had an outstanding experience with Benjamin Plumbing. The team arrived earlier than expected to address a leaking faucet, which was a pleasant surprise. Although the faucet was somewhat difficult to unscrew, the team handled the challenge with ease and professionalism. I was thoroughly impressed with their expertise and efficiency. I highly recommend Benjamin Plumbing for any plumbing needs. Special thanks to Carter and the team for their excellent service!"
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Dayron was timely and friendly and honest employee who did a great job. Thanks for helping repair the water valve to the home that required a wall to be opened and closed up again. Nice quality and clean work.
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Today Jamie from Benjamin Franklin Plumbing came by to check out our dryer. He was AMAZING!!! He was very knowledgeable, professional, and friendly. I highly recommend. He even went out of his way to inform me of other issues that may need to be addressed. He was very informative. Great experience, Thanks
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Gustavo is a very nice technician , he worked very hard, knowledgeable, and installed my electric water heater nicely! I am very impressed! After finishing the job, he cleaned up the work place very well! I will request him next time when needed
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Micah Moore was so very wonderful with this job! His explanations were clear and informative and we just loved him! If we need anymore work done we will definitely be in contact. We'll probably always request Micah because of the expert job and good manners he had. Thanks again for your help!
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Joey was great. He showed us the best areas to check and be aware of. Very experienced! Joey is a great asset to the company and should be known for his expertise and professionalism. Highly recommended!
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Micah and Tristan came out to repair a mysterious leak. After finding which source the leak was on, we set down and Micah drew my piping out of a sheet of paper. Once we visualized the potential spots, we were able to eliminate two of the three possible areas. The leak was found in the last remaining possible spot. Made me very comforted that he took the time to map it out with me so that we could make the best possible solutions without any damage to the drywall. Explained everything step by step and allowed me to be part of the process. Was rewarding to us all the method of elimination they took to find the root cause.
