Customer Reviews

Benjamin Franklin Plumbing

4.82 (109436 reviews)

Jeni Fowler

January 13, 2026

Best ever for clogged drains. We’ve used them a couple times now and they have always been prompt and courteous. Cole was a trooper unclogging our drain due to tree roots. We would most definitely recommend them every time!

Maria Peralta

January 13, 2026

Alex Baudoin and Luke Stelly came to our home and installed a sink. They were both very professional. They were very patient. They were extremely friendly and did an excellent job. Definitely recommend them!

Joe Jenkins

January 13, 2026

Quick and easy experience. No one wants to call a plumber but this was as good as it gets. The plumber Jonathan came out and found and explained the problem and the cost which was very reasonable. He made the repairs and it looks as good as new. Thank you Benjamin Franklin Plumbing.

Daniel Soto

January 12, 2026

I'm so happy I called today. I received great service for my troubles with my kitchen sink, and in addition, I got my water heater taken care of and cleaned. Gustavo was the person who arrived at my home and took care of everything. He was very honest, thorough, and respectful. Furthermore, I am very satisfied and pleased I reached out to Benjamin Franklin Plumbing. Gustavo was fantastic, too! He is great at what he does and treats his customers like family.

Mackenzie Retz

January 12, 2026

had to get my water heater replaced because i was randomly out of hot water. Called at 9:30 am and had it all done and replaced by 4!! I already have hot water again and it’s still daylight!!! they did amazing. fast workers and did what they came to do and got out. Will definitely be contacting in the future if anything else happens !!!

Robert Heeley

January 12, 2026

Jerry did an excellent job. I provided the new faucet. I have a membership. Jerry was on site less than an hour. The bill from Benjamin Franklin was over $600.00 for less than one hour of work. That is outrageous, especially for a member. It comes to over $16.25 per minute. Gouging the elderly/customer.

Jennifer Davis

January 12, 2026

Bryce and Don were excellent. I have been calling for Don’s expert Plumming services for over 15 years. Our home is 80 years old and he understands whatever the problem is. He is also one of the nicest people you will ever meet.

Alan Bane

January 11, 2026

Jeremiah did a great job! Could not have asked for a better guy to come out and get the job done. He knew what he was doing and got on it right away! Would definitely recommend

Riley Dryden

January 10, 2026

I needed a same day weekend appointment for a leaking water heater. My technician Shaun was on time, knowledgeable and very professional. He replaced my water heater in no time. They were upfront about estimates and explained everything. I am very happy I chose Benjamin Franklin plumbling!

David Catalano

January 10, 2026

Eric was a kind, thoughtful, thorough plumber who did everything he could to make the service cost useful. We ended up not having a plumbing issue but he gave us recommendation on who to call next. Thank you Eric for your compassion and willingness to go the extra mile to help us out! Highly recommend!

Reviews

4.82

109436 reviews

  • Jeni Fowler Profile Picture

    Jeni Fowler

    Best ever for clogged drains. We’ve used them a couple times now and they have always been prompt and courteous. Cole was a trooper unclogging our drain due to tree roots. We would most definitely recommend them every time!

  • Maria Peralta Profile Picture

    Maria Peralta

    Alex Baudoin and Luke Stelly came to our home and installed a sink. They were both very professional. They were very patient. They were extremely friendly and did an excellent job. Definitely recommend them!

  • Joe Jenkins Profile Picture

    Joe Jenkins

    Quick and easy experience. No one wants to call a plumber but this was as good as it gets. The plumber Jonathan came out and found and explained the problem and the cost which was very reasonable. He made the repairs and it looks as good as new. Thank you Benjamin Franklin Plumbing.

  • Daniel Soto Profile Picture

    Daniel Soto

    I'm so happy I called today. I received great service for my troubles with my kitchen sink, and in addition, I got my water heater taken care of and cleaned. Gustavo was the person who arrived at my home and took care of everything. He was very honest, thorough, and respectful. Furthermore, I am very satisfied and pleased I reached out to Benjamin Franklin Plumbing. Gustavo was fantastic, too! He is great at what he does and treats his customers like family.

  • Mackenzie Retz Profile Picture

    Mackenzie Retz

    had to get my water heater replaced because i was randomly out of hot water. Called at 9:30 am and had it all done and replaced by 4!! I already have hot water again and it’s still daylight!!! they did amazing. fast workers and did what they came to do and got out. Will definitely be contacting in the future if anything else happens !!!

  • Robert Heeley Profile Picture

    Robert Heeley

    Jerry did an excellent job. I provided the new faucet. I have a membership. Jerry was on site less than an hour. The bill from Benjamin Franklin was over $600.00 for less than one hour of work. That is outrageous, especially for a member. It comes to over $16.25 per minute. Gouging the elderly/customer.

  • Jennifer Davis Profile Picture

    Jennifer Davis

    Bryce and Don were excellent. I have been calling for Don’s expert Plumming services for over 15 years. Our home is 80 years old and he understands whatever the problem is. He is also one of the nicest people you will ever meet.

  • Alan Bane Profile Picture

    Alan Bane

    Jeremiah did a great job! Could not have asked for a better guy to come out and get the job done. He knew what he was doing and got on it right away! Would definitely recommend

  • Riley Dryden Profile Picture

    Riley Dryden

    I needed a same day weekend appointment for a leaking water heater. My technician Shaun was on time, knowledgeable and very professional. He replaced my water heater in no time. They were upfront about estimates and explained everything. I am very happy I chose Benjamin Franklin plumbling!

  • David Catalano Profile Picture

    David Catalano

    Eric was a kind, thoughtful, thorough plumber who did everything he could to make the service cost useful. We ended up not having a plumbing issue but he gave us recommendation on who to call next. Thank you Eric for your compassion and willingness to go the extra mile to help us out! Highly recommend!