Customer Reviews

Benjamin Franklin Plumbing

4.82 (115127 reviews)

Hannah S

March 9, 2026

Benjamin Franklin Plumbing did an excellent job installing my garbage disposal. They were the first company to get back to me when I was requesting a quote. They gave me a quote over the phone, and their prices were straightforward and extremely reasonable. Jacob Morris did a great job. He was fast, cleaned up everything, and even provided some helpful information for future garbage disposal purchases. I highly recommend this company and only wish I had found them sooner.

Marlisse Quijada

March 8, 2026

I called a month ago for an issue, they came out gave a free estimate and gave advice to try and repair on own. They checked on us to make sure we didn't have any more issues. We called them back out due to the same issue, they came out again and David provided excellent service. I was expecting an astronomical bill but they were so affordable I will definitely be using them in the future for any of our plumbing issues!!!

Ian G

March 8, 2026

I had a pretty major plumbing issues throughout the whole house. It was due to really poor plumbing work done by the previous owners of the house and it just kept causing more and more issues until we had a catastrophic break and standing water in the crawl space. I was able to get Evan out the same day I called and he fearlessly got in the crawl space and investigated the issues. Turns out we needed our entire plumbing repiped due to leaks and properly set up to promote better drainage I had great service from the whole team that came out include Shawn and Mitchell. Mitchell went above and beyond to explain everything and make our lives easier while we were dealing with a repair that needed several days to repair. Ill be contacting this company forst for any future plumbing needs. I'll tell you that for free.

Elizabeth Vance

March 7, 2026

I had a great experience with Josh installing my new water heater. From start to finish, he was professional, knowledgeable, and easy to work with. He showed up on time, explained the process clearly, and made sure everything was installed safely and efficiently. Josh took the time to answer my questions and made sure the area was clean before he left. The installation went smoothly, and the new water heater is working perfectly. It’s clear he takes pride in his work and cares about doing the job right. If you’re looking for someone reliable and skilled for a water heater installation, I highly recommend Josh and his services. Great workmanship and excellent customer service!

texas crazy

March 7, 2026

Had a pipe leak in my front yard and lance Morton showed up and was very professional and an amazing guy. He found the leak quickly and got it fixed better than new. The whole company is amazing and awesome and so professional and awesome. Highly recommend and if you get lance you are getting an amazing guy.

Danniel Lewis

March 6, 2026

Had a leak where the water came in the house from an outdoor tankless water heater. I thought he was going to cut half the siding out from around. He only cut about a 2” square section out, hardly noticeable. The plumber, Traise was knowledgeable and efficient. I’d use him again. Price did seem a little high but it needed to be done and at least it was done right. Thanks!

Danniel Lewis

March 6, 2026

Had a leak where the water came in the house from an outdoor tankless water heater. I thought he was going to cut half the siding out from around. He only cut about a 2” square section out, hardly noticeable. The plumber, Traise was knowledgeable and efficient. I’d use him again. Price did seem a little high but it needed to be done and at least it was done right. Thanks!

Devin Ward

March 6, 2026

Israel did an outstanding job! He was professional and explained everything clearly. He also showed up with a positive attitude. I would definitely recommend him.

Donald Abrams

March 6, 2026

I was out of H20, Jerry and his assistant were right on time and did a superb job in restoring a vital supply. I commend their efforts and wish the "Yankee best in show." His tattooed man showed admirable skills and left a pristine work space. Jesus love them for their attentiveness to task. I

Liz L

March 6, 2026

Sean arrived to promptly to diagnose my current plumbing issues at hand which includes resin tank servicing on my water softener system. He was exceptional with his delivery, additionally uncovered a trap leak in the crawlspace. He will be back to perform the work. Ben Franklin can be trusted and values its customers which is rare to find.

Reviews

4.82

115127 reviews

  • Hannah S Profile Picture

    Hannah S

    Benjamin Franklin Plumbing did an excellent job installing my garbage disposal. They were the first company to get back to me when I was requesting a quote. They gave me a quote over the phone, and their prices were straightforward and extremely reasonable. Jacob Morris did a great job. He was fast, cleaned up everything, and even provided some helpful information for future garbage disposal purchases. I highly recommend this company and only wish I had found them sooner.

  • Marlisse Quijada Profile Picture

    Marlisse Quijada

    I called a month ago for an issue, they came out gave a free estimate and gave advice to try and repair on own. They checked on us to make sure we didn't have any more issues. We called them back out due to the same issue, they came out again and David provided excellent service. I was expecting an astronomical bill but they were so affordable I will definitely be using them in the future for any of our plumbing issues!!!

  • Ian G Profile Picture

    Ian G

    I had a pretty major plumbing issues throughout the whole house. It was due to really poor plumbing work done by the previous owners of the house and it just kept causing more and more issues until we had a catastrophic break and standing water in the crawl space. I was able to get Evan out the same day I called and he fearlessly got in the crawl space and investigated the issues. Turns out we needed our entire plumbing repiped due to leaks and properly set up to promote better drainage I had great service from the whole team that came out include Shawn and Mitchell. Mitchell went above and beyond to explain everything and make our lives easier while we were dealing with a repair that needed several days to repair. Ill be contacting this company forst for any future plumbing needs. I'll tell you that for free.

  • Elizabeth Vance Profile Picture

    Elizabeth Vance

    I had a great experience with Josh installing my new water heater. From start to finish, he was professional, knowledgeable, and easy to work with. He showed up on time, explained the process clearly, and made sure everything was installed safely and efficiently. Josh took the time to answer my questions and made sure the area was clean before he left. The installation went smoothly, and the new water heater is working perfectly. It’s clear he takes pride in his work and cares about doing the job right. If you’re looking for someone reliable and skilled for a water heater installation, I highly recommend Josh and his services. Great workmanship and excellent customer service!

  • texas crazy Profile Picture

    texas crazy

    Had a pipe leak in my front yard and lance Morton showed up and was very professional and an amazing guy. He found the leak quickly and got it fixed better than new. The whole company is amazing and awesome and so professional and awesome. Highly recommend and if you get lance you are getting an amazing guy.

  • Danniel Lewis Profile Picture

    Danniel Lewis

    Had a leak where the water came in the house from an outdoor tankless water heater. I thought he was going to cut half the siding out from around. He only cut about a 2” square section out, hardly noticeable. The plumber, Traise was knowledgeable and efficient. I’d use him again. Price did seem a little high but it needed to be done and at least it was done right. Thanks!

  • Danniel Lewis Profile Picture

    Danniel Lewis

    Had a leak where the water came in the house from an outdoor tankless water heater. I thought he was going to cut half the siding out from around. He only cut about a 2” square section out, hardly noticeable. The plumber, Traise was knowledgeable and efficient. I’d use him again. Price did seem a little high but it needed to be done and at least it was done right. Thanks!

  • Devin Ward Profile Picture

    Devin Ward

    Israel did an outstanding job! He was professional and explained everything clearly. He also showed up with a positive attitude. I would definitely recommend him.

  • Donald Abrams Profile Picture

    Donald Abrams

    I was out of H20, Jerry and his assistant were right on time and did a superb job in restoring a vital supply. I commend their efforts and wish the "Yankee best in show." His tattooed man showed admirable skills and left a pristine work space. Jesus love them for their attentiveness to task. I

  • Liz L Profile Picture

    Liz L

    Sean arrived to promptly to diagnose my current plumbing issues at hand which includes resin tank servicing on my water softener system. He was exceptional with his delivery, additionally uncovered a trap leak in the crawlspace. He will be back to perform the work. Ben Franklin can be trusted and values its customers which is rare to find.