Customer Reviews

Benjamin Franklin Plumbing

4.82 (112032 reviews)

Don Hubbard

April 24, 2026

The plumbers with this company are great 45 years of experience. The company is honest and fare pricing.

sam gallos

April 15, 2026

It’s rare to find such a professional and helpful team. Don is fantastic to deal with, and Cam is equally impressive. They are both genuinely good, stand-up guys who go out of their way to be kind. Highly recommend them based on character alone!"

Kevin Ryan

April 13, 2026

This is the second time in two weeks that we’ve called these guys for a plumbing need. They came out the same day and replaced the house PRV, which also fixed at least one other plumbing leak in the house. Cam is friendly, professional, and fast. We will continue to use these guys for future Plumbing needs.

linda tippens

April 9, 2026

I was at home. The company was quick to respond and the service was great!

Heidi S.

March 10, 2026

Kyle was fantastic. My water heater started leaking and it was about 20 years old, so it was definitely time for a replacement. Kyle arrived right on time, explained everything clearly, and answered all of my questions without rushing. The whole process was smooth and professional, and I’m very happy with the new installation and the service overall. Highly recommend!

Ronald Chappell

March 10, 2026

I am very pleased with the repair of my sewer line by Aaron Preston and his team. The bid was far below the other competition and then with the money saved I had him replace both bathtubs faucets. And still was cheaper than Bud's bid. We are happy to have Benjamin Franklin as our new plumbers

Jeanne Lafoe

March 10, 2026

Both Ilija and Dylan were great! Ilija first came as we did not have hot water. He handled that problem efficiently and then checked all 4 bathrooms, kitchen and laundry room. Ilija identified quite a number of items that needed replacement and since our home is older it was very good to be made aware of those issues. Dylan then came a couple of days later and fixed all of the problems in one day! He worked all day and did an excellent job while treating our home with respect and went above and beyond to help us. Excellent company and Ilija and Dylan both super!!

Berry C

March 9, 2026

We had a water leak; Ben Franklin responded quickly and repaired the leak on February 2, 2026. The 1st technician noticed a few other areas of concern. This being are secondary home, we thought it a good idea to have these issues addressed. We scheduled the balance of the repairs to be completed on another date. The 2nd technician repaired the balance of the issues. Both Kevin and Marshall were on time and great to interact with! We did have a stumble on the billing side, but this matter was resolved with a call to Elliott. Thank you to all!

Dan Miller

March 9, 2026

Steve was great and had more than enough expertise to assess our issue and get it quickly resolved. Had the parts needed and was professional throughout. Ben Franklin is our plumber of choice because of one great experience after another.

Jordan Correa

March 9, 2026

Kyle was super helpful and knowledgeable. He not only installed our new garbage disposal with quality but he answered any questions we had and explained any process with us. I highly recommend him Benjamin Franklin plumbing.

Reviews

4.82

112032 reviews

  • Don Hubbard Profile Picture

    Don Hubbard

    The plumbers with this company are great 45 years of experience. The company is honest and fare pricing.

  • sam gallos Profile Picture

    sam gallos

    It’s rare to find such a professional and helpful team. Don is fantastic to deal with, and Cam is equally impressive. They are both genuinely good, stand-up guys who go out of their way to be kind. Highly recommend them based on character alone!"

  • Kevin Ryan Profile Picture

    Kevin Ryan

    This is the second time in two weeks that we’ve called these guys for a plumbing need. They came out the same day and replaced the house PRV, which also fixed at least one other plumbing leak in the house. Cam is friendly, professional, and fast. We will continue to use these guys for future Plumbing needs.

  • linda tippens Profile Picture

    linda tippens

    I was at home. The company was quick to respond and the service was great!

  • Heidi S. Profile Picture

    Heidi S.

    Kyle was fantastic. My water heater started leaking and it was about 20 years old, so it was definitely time for a replacement. Kyle arrived right on time, explained everything clearly, and answered all of my questions without rushing. The whole process was smooth and professional, and I’m very happy with the new installation and the service overall. Highly recommend!

  • Ronald Chappell Profile Picture

    Ronald Chappell

    I am very pleased with the repair of my sewer line by Aaron Preston and his team. The bid was far below the other competition and then with the money saved I had him replace both bathtubs faucets. And still was cheaper than Bud's bid. We are happy to have Benjamin Franklin as our new plumbers

  • Jeanne Lafoe Profile Picture

    Jeanne Lafoe

    Both Ilija and Dylan were great! Ilija first came as we did not have hot water. He handled that problem efficiently and then checked all 4 bathrooms, kitchen and laundry room. Ilija identified quite a number of items that needed replacement and since our home is older it was very good to be made aware of those issues. Dylan then came a couple of days later and fixed all of the problems in one day! He worked all day and did an excellent job while treating our home with respect and went above and beyond to help us. Excellent company and Ilija and Dylan both super!!

  • Berry C Profile Picture

    Berry C

    We had a water leak; Ben Franklin responded quickly and repaired the leak on February 2, 2026. The 1st technician noticed a few other areas of concern. This being are secondary home, we thought it a good idea to have these issues addressed. We scheduled the balance of the repairs to be completed on another date. The 2nd technician repaired the balance of the issues. Both Kevin and Marshall were on time and great to interact with! We did have a stumble on the billing side, but this matter was resolved with a call to Elliott. Thank you to all!

  • Dan Miller Profile Picture

    Dan Miller

    Steve was great and had more than enough expertise to assess our issue and get it quickly resolved. Had the parts needed and was professional throughout. Ben Franklin is our plumber of choice because of one great experience after another.

  • Jordan Correa Profile Picture

    Jordan Correa

    Kyle was super helpful and knowledgeable. He not only installed our new garbage disposal with quality but he answered any questions we had and explained any process with us. I highly recommend him Benjamin Franklin plumbing.