Customer Reviews

Benjamin Franklin Plumbing

4.82 (116444 reviews)

Eleanor Gwyn-Jones

July 8, 2026

Travis and Robert were punctual, polite and fixed my issue!! Not only that, they took the time to explain and advise me and answer all my questions. I am very satisfied with their service. Also, Jessie in the office was efficient and very sweet to me. All around, a great experience.

Susan Oakes

July 7, 2026

We had Christian from Benjamin Franklin Plumbing service come out to fix a leak in our home. He was patient, explained the procedure thoroughly, on time, and cleaned up the mess. We were pleased with his work.

Frederick Gruezke

July 2, 2026

Prompt, efficient, and effective,.Would definitely recommend

Ray Gruezke

July 2, 2026

Fast and reasonably priced

Brad Gruezke

July 1, 2026

Prompt and nice

Sarah Rhoades

June 27, 2026

Wonderful experience with this company. They responded incredibly quickly to our emergency situation and were able to address the issue right away, which helped minimize disruption to our business. Their communication throughout the entire process was phenomenal. The team did a great job, and we truly appreciate their prompt service and dedication. Highly recommend!

Buffalo Girl

June 23, 2026

All very nice people! They got me in the next day for a consultation and after giving the green light to fix my issues, the plumber was scheduled to come out same day. Benjamin was the consultant and he couldn’t have been nicer and explained everything to me. Especially for not being from here, but from Texas, I didn’t know a lot about how things are done differently bc of true winters. Vince and his partner did a Fantastic job rerouting my water line

Video Game Expos

June 23, 2026

Exceptional work!! I am thoroughly impressed with the level of professionalism and expertise demonstrated by Benjamin Franklin Plumbing. My Walk-In tub was installed in just 3 days! The tub leveling and faucets/dual drain installations were done expediently and accurately. I am very satisfied by the results. Having worked with several plumbing companies before, I can honestly say that the commitment to quality and customer satisfaction by Benjamin Franklin is second to none, from the initial consultation to the completion of the project. Highly recommended!!

Matt Volks

June 23, 2026

Called with multiple problems and they gave me realistic and reasonable quote and they showed up on time and were very friendly and got to work. Bob was the man in charge with his assistant. They fixed all my problems absolutely perfectly. Couldn't be happier 10/10

Ramsay MacNeill

June 23, 2026

Emergency call on a weekend, they showed up within an hour of my call. Vincent was outstanding. He worked quickly, talked me through every step, and fully answered all my questions. Not to mention his high quality of work.

Reviews

4.82

116444 reviews

  • Eleanor Gwyn-Jones Profile Picture

    Eleanor Gwyn-Jones

    Travis and Robert were punctual, polite and fixed my issue!! Not only that, they took the time to explain and advise me and answer all my questions. I am very satisfied with their service. Also, Jessie in the office was efficient and very sweet to me. All around, a great experience.

  • Susan Oakes Profile Picture

    Susan Oakes

    We had Christian from Benjamin Franklin Plumbing service come out to fix a leak in our home. He was patient, explained the procedure thoroughly, on time, and cleaned up the mess. We were pleased with his work.

  • Frederick Gruezke Profile Picture

    Frederick Gruezke

    Prompt, efficient, and effective,.Would definitely recommend

  • Ray Gruezke Profile Picture

    Ray Gruezke

    Fast and reasonably priced

  • Brad Gruezke Profile Picture

    Brad Gruezke

    Prompt and nice

  • Sarah Rhoades Profile Picture

    Sarah Rhoades

    Wonderful experience with this company. They responded incredibly quickly to our emergency situation and were able to address the issue right away, which helped minimize disruption to our business. Their communication throughout the entire process was phenomenal. The team did a great job, and we truly appreciate their prompt service and dedication. Highly recommend!

  • Buffalo Girl Profile Picture

    Buffalo Girl

    All very nice people! They got me in the next day for a consultation and after giving the green light to fix my issues, the plumber was scheduled to come out same day. Benjamin was the consultant and he couldn’t have been nicer and explained everything to me. Especially for not being from here, but from Texas, I didn’t know a lot about how things are done differently bc of true winters. Vince and his partner did a Fantastic job rerouting my water line

  • Video Game Expos Profile Picture

    Video Game Expos

    Exceptional work!! I am thoroughly impressed with the level of professionalism and expertise demonstrated by Benjamin Franklin Plumbing. My Walk-In tub was installed in just 3 days! The tub leveling and faucets/dual drain installations were done expediently and accurately. I am very satisfied by the results. Having worked with several plumbing companies before, I can honestly say that the commitment to quality and customer satisfaction by Benjamin Franklin is second to none, from the initial consultation to the completion of the project. Highly recommended!!

  • Matt Volks Profile Picture

    Matt Volks

    Called with multiple problems and they gave me realistic and reasonable quote and they showed up on time and were very friendly and got to work. Bob was the man in charge with his assistant. They fixed all my problems absolutely perfectly. Couldn't be happier 10/10

  • Ramsay MacNeill Profile Picture

    Ramsay MacNeill

    Emergency call on a weekend, they showed up within an hour of my call. Vincent was outstanding. He worked quickly, talked me through every step, and fully answered all my questions. Not to mention his high quality of work.