Customer Reviews

Benjamin Franklin Plumbing

4.81 (122725 reviews)

Kylie Kurt

October 9, 2026

Brandon helped bring the pressure of our water down because it was way too high and added a filter to our ice maker so we don’t have so many calcifications in our ice! Brandon did a good job and was very nice. He cleaned up after himself and was always friendly. He was very knowledgeable and answered all the questions I had!

Kersten Scanlon

October 9, 2026

I have known the owner John for 15 years. He is very knowledgable about plumbing and can explain plumbing systems so well. He has given me great ideas and options when I am working on my house and I value his opinions and advice. Recently, I had a plumbing issue under the house and John took care of it. I am very happy with his work.

Daniel Moise

October 8, 2026

I’m gald to say that Benjamin Franklin in Palm Desert helped me install my water heater that failed. Luis and Hugo were very professional and kept the work area cleaned at all times even during the installation process. I highly recommend them for any plumbing needs in Coachella valley.

Eric R

October 8, 2026

I know the owner and worked with him. He is dependable, has pride in his work and always willing to teach. You can trust Benjamin Franklin Plumbing To be on time, do what they say they are going to do and always produce high quality work. Please give them a try you won’t regret it 😊

Beck Hasti

October 8, 2026

We had an old, barely functioning kitchen faucet replaced. The plumber (Brandon) was very professional and left the area very clean and dry. He also noticed some quirks in the plumbing in our 85 year old house (which also explained a water pressure issue we’d been having), letting us know what could be done to address it (& how much it might cost), should we choose to do something about.

Tyler Wood

October 8, 2026

Love them! On time, thorough, and informative. I tend to ask a lot of questions and they were more than happy to educate me. I’ve known the owner for over 15 years. Great guy. Ask for John.

Christina Walker

October 7, 2026

Hi Benjamin Franklin Plumbing Team, Thank you for following up regarding my basement drain issue. When we spoke a few days ago, I decided not to move forward with your services due to my budget. However, I want to express how much I appreciate your team's patience, kindness, and professionalism. The fact that you reached out today just to make sure my issue was resolved—even after knowing I chose another option—really stands out. If I could leave a six-star review, I would! Thank you again for your exceptional customer service.

Saeed Jassani

October 6, 2026

Excellent service. Very timely and professional. Reasonable price

Margaret Langley

October 6, 2026

Ethan was excellent right from start to finish! He was punctual, analyzed the problem, wrote up an estimate of cost and time required and completed as quoted. He was extremely polite, communicated as project progressed as well upon completion. I would definitely request Ethan for future work and highly recommend him.

Paul Hession

October 5, 2026

Excellent job!!!

Reviews

4.81

122725 reviews

  • Kylie Kurt Profile Picture

    Kylie Kurt

    Brandon helped bring the pressure of our water down because it was way too high and added a filter to our ice maker so we don’t have so many calcifications in our ice! Brandon did a good job and was very nice. He cleaned up after himself and was always friendly. He was very knowledgeable and answered all the questions I had!

  • Kersten Scanlon Profile Picture

    Kersten Scanlon

    I have known the owner John for 15 years. He is very knowledgable about plumbing and can explain plumbing systems so well. He has given me great ideas and options when I am working on my house and I value his opinions and advice. Recently, I had a plumbing issue under the house and John took care of it. I am very happy with his work.

  • Daniel Moise Profile Picture

    Daniel Moise

    I’m gald to say that Benjamin Franklin in Palm Desert helped me install my water heater that failed. Luis and Hugo were very professional and kept the work area cleaned at all times even during the installation process. I highly recommend them for any plumbing needs in Coachella valley.

  • Eric R Profile Picture

    Eric R

    I know the owner and worked with him. He is dependable, has pride in his work and always willing to teach. You can trust Benjamin Franklin Plumbing To be on time, do what they say they are going to do and always produce high quality work. Please give them a try you won’t regret it 😊

  • Beck Hasti Profile Picture

    Beck Hasti

    We had an old, barely functioning kitchen faucet replaced. The plumber (Brandon) was very professional and left the area very clean and dry. He also noticed some quirks in the plumbing in our 85 year old house (which also explained a water pressure issue we’d been having), letting us know what could be done to address it (& how much it might cost), should we choose to do something about.

  • Tyler Wood Profile Picture

    Tyler Wood

    Love them! On time, thorough, and informative. I tend to ask a lot of questions and they were more than happy to educate me. I’ve known the owner for over 15 years. Great guy. Ask for John.

  • Christina Walker Profile Picture

    Christina Walker

    Hi Benjamin Franklin Plumbing Team, Thank you for following up regarding my basement drain issue. When we spoke a few days ago, I decided not to move forward with your services due to my budget. However, I want to express how much I appreciate your team's patience, kindness, and professionalism. The fact that you reached out today just to make sure my issue was resolved—even after knowing I chose another option—really stands out. If I could leave a six-star review, I would! Thank you again for your exceptional customer service.

  • Saeed Jassani Profile Picture

    Saeed Jassani

    Excellent service. Very timely and professional. Reasonable price

  • Margaret Langley Profile Picture

    Margaret Langley

    Ethan was excellent right from start to finish! He was punctual, analyzed the problem, wrote up an estimate of cost and time required and completed as quoted. He was extremely polite, communicated as project progressed as well upon completion. I would definitely request Ethan for future work and highly recommend him.

  • Paul Hession Profile Picture

    Paul Hession

    Excellent job!!!