Customer Reviews

Benjamin Franklin Plumbing

4.82 (119320 reviews)

Desiree Ethridge

January 31, 2026

Car ran into my home, called Benjamin plumbing, Ben came out gave me a resonable estímate. Ben was able to find the water leak and seal it off. Thanks Ben

Hildegard Pascoe

January 31, 2026

Jacob was very personable and knowledgeable about what we need to have done. Update: He was on time on the arranged date and did a great job installing our toilet and three new faucets. Would very much recommend him and the company. P.S. They gave us a military discount which was very much appreciated.

Jonathan S. Ayes

January 31, 2026

Great experience! Call this morning at 9:00 with frozen pipes, PJ was here by 1:00 and we were six shortly after. PJ was great, explained everything throughly! Great experience, I would highly recommend.

Rick Grimsley

January 31, 2026

The most pristine, versatile mechanically skilled plumber Mr. Shawn Bowen of Benjamin Franklin Plumbing arrived at my home after my call for their plumbing services. Thus, no work was required, Mr. Shawn provided extremely helpful advice for the possibilities any future issues. Mr. Bowen’s curtesy, knowledge and attentiveness, with certainty, has earned my respect and reliance of Benjamin Franklin Plumbing services.

Alex Nebijinates

January 31, 2026

Great staff. Would highly recommend for all your plumbing needs.

ann schu

January 30, 2026

Jonathan was a delight. He let me know what was going on step by step. My pipe was frozen, the temps were freezing, he was pleasant and had a smile on his face. The price I paid also included a down payment to schedule a return to insulate the pipe against future freezes. He was a blessing!

Michelle Fletcher

January 30, 2026

Casey and Jack came out two days in a row for a frozen ditch line pipe and sump pump issue. They worked diligently and quickly. They were respectful, explaining every step; oftentimes, repeating what they were doing so my elderly mother understood. In addition to their customer service and work ethic, they have been to our home on previous service calls and have a relationship with my mother which keeps down her anxiety. Those two fellas should be commended on superb service!

Lynn Dillon

January 30, 2026

James was absolutely fantastic. On time and finished quickly. Very knowledgeable and explained everything we needed done and how he could complete it. We will be using James and Benjamin Franklin Plumbing for all our needs!

Kemdi Okparaocha

January 30, 2026

Gene was super friendly and easy to work with from the start. He arrived on schedule, clearly explained the issue, and it was obvious he knew exactly what he was doing. He even took the time to share a few helpful tips, which I really appreciated. Great service overall — I highly recommend Gene and Benjamin Franklin Plumbing.

Ken Walker

January 30, 2026

Nate Rossel, with Benjamin Franklin Plumbing did a thorough job, and explained everything well for our whole house plumbing inspection with our yearly Member Ben Society - LEGACY. Nate pointed out some possible future issues but did not pressure us to make any decisions. Appreciate his honesty and thoroughness!

Reviews

4.82

119320 reviews

  • Desiree Ethridge Profile Picture

    Desiree Ethridge

    Car ran into my home, called Benjamin plumbing, Ben came out gave me a resonable estímate. Ben was able to find the water leak and seal it off. Thanks Ben

  • Hildegard Pascoe Profile Picture

    Hildegard Pascoe

    Jacob was very personable and knowledgeable about what we need to have done. Update: He was on time on the arranged date and did a great job installing our toilet and three new faucets. Would very much recommend him and the company. P.S. They gave us a military discount which was very much appreciated.

  • Jonathan S. Ayes Profile Picture

    Jonathan S. Ayes

    Great experience! Call this morning at 9:00 with frozen pipes, PJ was here by 1:00 and we were six shortly after. PJ was great, explained everything throughly! Great experience, I would highly recommend.

  • Rick Grimsley Profile Picture

    Rick Grimsley

    The most pristine, versatile mechanically skilled plumber Mr. Shawn Bowen of Benjamin Franklin Plumbing arrived at my home after my call for their plumbing services. Thus, no work was required, Mr. Shawn provided extremely helpful advice for the possibilities any future issues. Mr. Bowen’s curtesy, knowledge and attentiveness, with certainty, has earned my respect and reliance of Benjamin Franklin Plumbing services.

  • Alex Nebijinates Profile Picture

    Alex Nebijinates

    Great staff. Would highly recommend for all your plumbing needs.

  • ann schu Profile Picture

    ann schu

    Jonathan was a delight. He let me know what was going on step by step. My pipe was frozen, the temps were freezing, he was pleasant and had a smile on his face. The price I paid also included a down payment to schedule a return to insulate the pipe against future freezes. He was a blessing!

  • Michelle Fletcher Profile Picture

    Michelle Fletcher

    Casey and Jack came out two days in a row for a frozen ditch line pipe and sump pump issue. They worked diligently and quickly. They were respectful, explaining every step; oftentimes, repeating what they were doing so my elderly mother understood. In addition to their customer service and work ethic, they have been to our home on previous service calls and have a relationship with my mother which keeps down her anxiety. Those two fellas should be commended on superb service!

  • Lynn Dillon Profile Picture

    Lynn Dillon

    James was absolutely fantastic. On time and finished quickly. Very knowledgeable and explained everything we needed done and how he could complete it. We will be using James and Benjamin Franklin Plumbing for all our needs!

  • Kemdi Okparaocha Profile Picture

    Kemdi Okparaocha

    Gene was super friendly and easy to work with from the start. He arrived on schedule, clearly explained the issue, and it was obvious he knew exactly what he was doing. He even took the time to share a few helpful tips, which I really appreciated. Great service overall — I highly recommend Gene and Benjamin Franklin Plumbing.

  • Ken Walker Profile Picture

    Ken Walker

    Nate Rossel, with Benjamin Franklin Plumbing did a thorough job, and explained everything well for our whole house plumbing inspection with our yearly Member Ben Society - LEGACY. Nate pointed out some possible future issues but did not pressure us to make any decisions. Appreciate his honesty and thoroughness!