Customer Reviews

Benjamin Franklin Plumbing

4.82 (114863 reviews)

Justin Jordan

June 6, 2026

David was amazing. Top notch, patient, above and beyond service. A stand-up guy. Congrats, you’ve earned yourself a loyal repeat customer.

Maurice Head

June 5, 2026

Roderick was wonderful!!!

Vincent Riven

June 4, 2026

My experience with Benjamin Franklin Plumbing was great. From the outset, they were incredibly communicative and walked me through the project we had to get finished in a very clear and honest manner. Nolan was timely and professional and he got the work finished very fast. Honestly, just how you'd like an experience like this to go! I highly recommend their services.

Cynthia Smith

June 4, 2026

We had a blocked drain and Mike came to the rescue. He is one of the nicest people. He helped me understand the issue, what he was doing to fix it and was so patient with me asking so many questions. Also he was so great at cleaning up all the goo from the snake thingy. Even found a cracked washer. Also he helped me save money by changing the plan we have with Benjamin Franklin Plumbing. Lastly he gave me some bio Ben stuff to help keep my old galvanized pipe clear. I recommend him so highly and will always request him. Thank you Mike!!

KC D

June 4, 2026

Wesley was such a genuine guy and got right to work on the build up in our drain and got it all blasted out and taken care of. Nice to chat with and focused on his work. Definitely would use Benjamin Franklin Plumbing again when I have an issue. I appreciate the speed with which they got me on the schedule and arrived, great communication as to when he would arrive and clear and up front about costs.

Lauren Travis

June 4, 2026

We had a great experience with this company! Replaced our leaking hot water heater in record time, hundreds below the other quotes we received. Will be our first and probably only call next time we have an issue.

Charles Henry

June 3, 2026

Anthony was was very thorough and also able to do the job in a shorter amount of time than the estimate. Great quality and attitude and performance. Price was on point, and continuing to have trusted reliable service is so very important, especially in an old house. This was a lot of work for 2 people but Anthony got it done solo! Thank you!!

Christine

June 3, 2026

The company saw that we needed fast service and they sent out two technicians as soon as they could. David and Luke are the best. They explained everything clearly and politely. They worked quickly and neatly and installed our new garbage disposal with great efficiency. They also interacted with us with respect. David and Luke are two fine young men. Benjamin Franklin Plumbing should be commended for hiring such capable technicians. We shall use this company for all of our plumbing needs in the future. A++

carol Bergman

June 3, 2026

I received great communication via text regarding the timeframe of arrival! DJ was friendly, professional and knowledgeable regarding our job. I highly recommend Ben Franklin for all your plumbing needs!

Carly Booth

June 3, 2026

Jordan & Brian were so great to work with & completed the job without any complications. They explained the steps of the process, as well as answering all my questions! 10/10 would use them again for service!

Reviews

4.82

114863 reviews

  • Justin Jordan Profile Picture

    Justin Jordan

    David was amazing. Top notch, patient, above and beyond service. A stand-up guy. Congrats, you’ve earned yourself a loyal repeat customer.

  • Maurice Head Profile Picture

    Maurice Head

    Roderick was wonderful!!!

  • Vincent Riven Profile Picture

    Vincent Riven

    My experience with Benjamin Franklin Plumbing was great. From the outset, they were incredibly communicative and walked me through the project we had to get finished in a very clear and honest manner. Nolan was timely and professional and he got the work finished very fast. Honestly, just how you'd like an experience like this to go! I highly recommend their services.

  • Cynthia Smith Profile Picture

    Cynthia Smith

    We had a blocked drain and Mike came to the rescue. He is one of the nicest people. He helped me understand the issue, what he was doing to fix it and was so patient with me asking so many questions. Also he was so great at cleaning up all the goo from the snake thingy. Even found a cracked washer. Also he helped me save money by changing the plan we have with Benjamin Franklin Plumbing. Lastly he gave me some bio Ben stuff to help keep my old galvanized pipe clear. I recommend him so highly and will always request him. Thank you Mike!!

  • KC D Profile Picture

    KC D

    Wesley was such a genuine guy and got right to work on the build up in our drain and got it all blasted out and taken care of. Nice to chat with and focused on his work. Definitely would use Benjamin Franklin Plumbing again when I have an issue. I appreciate the speed with which they got me on the schedule and arrived, great communication as to when he would arrive and clear and up front about costs.

  • Lauren Travis Profile Picture

    Lauren Travis

    We had a great experience with this company! Replaced our leaking hot water heater in record time, hundreds below the other quotes we received. Will be our first and probably only call next time we have an issue.

  • Charles Henry Profile Picture

    Charles Henry

    Anthony was was very thorough and also able to do the job in a shorter amount of time than the estimate. Great quality and attitude and performance. Price was on point, and continuing to have trusted reliable service is so very important, especially in an old house. This was a lot of work for 2 people but Anthony got it done solo! Thank you!!

  • Christine Profile Picture

    Christine

    The company saw that we needed fast service and they sent out two technicians as soon as they could. David and Luke are the best. They explained everything clearly and politely. They worked quickly and neatly and installed our new garbage disposal with great efficiency. They also interacted with us with respect. David and Luke are two fine young men. Benjamin Franklin Plumbing should be commended for hiring such capable technicians. We shall use this company for all of our plumbing needs in the future. A++

  • carol Bergman Profile Picture

    carol Bergman

    I received great communication via text regarding the timeframe of arrival! DJ was friendly, professional and knowledgeable regarding our job. I highly recommend Ben Franklin for all your plumbing needs!

  • Carly Booth Profile Picture

    Carly Booth

    Jordan & Brian were so great to work with & completed the job without any complications. They explained the steps of the process, as well as answering all my questions! 10/10 would use them again for service!