Customer Reviews

Benjamin Franklin Plumbing

4.82 (106145 reviews)

Lisette Palacios

January 3, 2026

I am so happy with the work Mr. Gustavo Rocha has done, which was a challenging water heater. After his work was done, he made sure everything was working properly and efficiently. He took the time to explain everything clearly and easy to understand what problem I was facing. I definitely recommend Franklin services to any other families or friends. Thank you Mr. Gustavo Rocha.

Gary Pawlak

January 3, 2026

Needed help with clogged toilet. House full of guests! Joseph Lopez our technician was the best. He was like having a friend come over to help. He got the job done quickly and clean. The price was exceptional. I expected double the amount!! Ben Franklin is my go to plumbing company now

Kendra Hemmelman

January 2, 2026

Oakly was great! He gave notice prior to his arrival so I had time to put my pets away. He got the repair done rather quickly and the pipe work looks better than when he started. Oakly was also very nice to myself and my neighbor and their dog on his way out.

Brenon Fulbright

January 2, 2026

I had a “simple” valve swap, or so we thought lol! Kevin came in with tools to handle the job which gave him the biggest fight he’s had! Done the work in a professional and quality manner and installed the new cartridge and handle. These guys are highly recommended!

James Morgan

January 2, 2026

Ben (ironic I know) was fantastic, both with his knowledge and attention to detail. He was able to diagnose my problem, give me options, and fix the problem in what I consider record time. Cannot recommend enough, please reach out to them anytime you have plumbing needs!

Sandra Mudra

January 2, 2026

Dan came to service our sun pump. We needed it replaced. He came that morning when I called. He was knowledgeable and personable. He resolved the issue quickly. I highly recommend and will use this company again!

Mark F

January 2, 2026

Matthew did a great job installing a hot water heater circulating pump. I now have hot water within seconds in my 2nd level bathrooms. I wish I had done this project sooner to save on water expenses.

Jeff Clark

January 1, 2026

I had a great experience with Frank from Benjamin Franklin Plumbing. They were able to schedule us within a very reasonable timeframe and communicated clearly and consistently throughout the entire process. Frank arrived right on time, was friendly and professional, and took the time to explain everything step by step. He made sure we understood the process, his assessment, and the diagnosis, which gave us a lot of confidence moving forward. Excellent service from start to finish — highly recommend Frank and the team at Benjamin Franklin Plumbing!

Eli Jonte

January 1, 2026

Kevin was great. He is an experienced professional. Another company quoted 2900 for the job I needed done and he did the same job for 1700. I will definitely be asking for Kevin by name for my future plumbing needs.

carl albero

January 1, 2026

Ryan is a true professional. He knows what he is doing and he does it well. He is very personable and he is a valuable asset to the Benjamin Franklin team. I would certainly use him again and I that is why I give him a five-star review.

Reviews

4.82

106145 reviews

  • Lisette Palacios Profile Picture

    Lisette Palacios

    I am so happy with the work Mr. Gustavo Rocha has done, which was a challenging water heater. After his work was done, he made sure everything was working properly and efficiently. He took the time to explain everything clearly and easy to understand what problem I was facing. I definitely recommend Franklin services to any other families or friends. Thank you Mr. Gustavo Rocha.

  • Gary Pawlak Profile Picture

    Gary Pawlak

    Needed help with clogged toilet. House full of guests! Joseph Lopez our technician was the best. He was like having a friend come over to help. He got the job done quickly and clean. The price was exceptional. I expected double the amount!! Ben Franklin is my go to plumbing company now

  • Kendra Hemmelman Profile Picture

    Kendra Hemmelman

    Oakly was great! He gave notice prior to his arrival so I had time to put my pets away. He got the repair done rather quickly and the pipe work looks better than when he started. Oakly was also very nice to myself and my neighbor and their dog on his way out.

  • Brenon Fulbright Profile Picture

    Brenon Fulbright

    I had a “simple” valve swap, or so we thought lol! Kevin came in with tools to handle the job which gave him the biggest fight he’s had! Done the work in a professional and quality manner and installed the new cartridge and handle. These guys are highly recommended!

  • James Morgan Profile Picture

    James Morgan

    Ben (ironic I know) was fantastic, both with his knowledge and attention to detail. He was able to diagnose my problem, give me options, and fix the problem in what I consider record time. Cannot recommend enough, please reach out to them anytime you have plumbing needs!

  • Sandra Mudra Profile Picture

    Sandra Mudra

    Dan came to service our sun pump. We needed it replaced. He came that morning when I called. He was knowledgeable and personable. He resolved the issue quickly. I highly recommend and will use this company again!

  • Mark F Profile Picture

    Mark F

    Matthew did a great job installing a hot water heater circulating pump. I now have hot water within seconds in my 2nd level bathrooms. I wish I had done this project sooner to save on water expenses.

  • Jeff Clark Profile Picture

    Jeff Clark

    I had a great experience with Frank from Benjamin Franklin Plumbing. They were able to schedule us within a very reasonable timeframe and communicated clearly and consistently throughout the entire process. Frank arrived right on time, was friendly and professional, and took the time to explain everything step by step. He made sure we understood the process, his assessment, and the diagnosis, which gave us a lot of confidence moving forward. Excellent service from start to finish — highly recommend Frank and the team at Benjamin Franklin Plumbing!

  • Eli Jonte Profile Picture

    Eli Jonte

    Kevin was great. He is an experienced professional. Another company quoted 2900 for the job I needed done and he did the same job for 1700. I will definitely be asking for Kevin by name for my future plumbing needs.

  • carl albero Profile Picture

    carl albero

    Ryan is a true professional. He knows what he is doing and he does it well. He is very personable and he is a valuable asset to the Benjamin Franklin team. I would certainly use him again and I that is why I give him a five-star review.