Benjamin Franklin Plumbing® of Raleigh Reviews

I had an over flowing and noisy toilet when flushing. I called Benjamin Franklin Plumbing for service. The response was less than an hour with updates on arrival time. The service technician, Chris, knew exactly what the cause was and made the necessary repairs. He was very professional, and it was a learning experience listening to him. Benjamin Franklin Plumbing will be called for all of my plumbing needs.

Faster than pizza delivery and they were very friendly , explained it all before they did the work.

Joe, arrived on time and solved the problem quickly. I will use Benjamin Franklin again for any future plumbing issues.

I reached out to Benjamin Franklin Plumbing for a quote on a whole-house water valve replacement and a pressure-reducing valve replacement. From the very first call, the experience was outstanding. Megan assisted me initially, and she was incredibly helpful, professional, and courteous. Her customer service skills were top-notch, and she made the entire process seamless. She quickly relayed my information to the technicians, and to my surprise, I received a detailed quote within the hour. Impressed by their efficiency, I hired them immediately. Chris, the plumber, arrived right on time the next morning and completed the replacement of both valves, along with a shower valve, in just two hours. His skill, precision, and attention to detail were truly remarkable. He worked efficiently yet meticulously, leaving everything in perfect condition. The entire team at Benjamin Franklin Plumbing went above and beyond my expectations. Their professionalism, expertise, and commitment to excellent service are unmatched. I wouldn’t hesitate to call them again for any plumbing needs. A huge thank you to Adam, Megan, and Chris for an exceptional job!

Excellent service, especially on a Sunday. Quick turnaround for scheduling and then repair took 1.5 hours less than projected. Definitely recommend.

Chris Austin was polite and knowledgeable in plumbing. He was on time coming to my house and did the job excellently.

Joe was so great! He was the only plumber who would replace my under mount sink (apparently it can be a tricky job) and he did a FANTASTIC JOB! Highly recommend. Will be calling him for all future projects. Thanks, Joe!

Chris A. could not have been more professional and did an incredible job. Would recommend to anyone in the area!

This company was very professional, polite, and easy to work with. Chris was the technician that helped us replace our water heater, and he did an excellent job. Was very thorough with explaining all the details with the install, and answered any questions we had. Chris was also very professional, efficient, informative, and friendly. We highly recommend hiring Benjamin Franklin plumbing for your next plumbing needs!