Jarod was very kind and professional, turns out my gas wasn't on and thats why my water heater wasn't working, which we figured out after he got here. The fee for just coming out here was quite steep, which might be something for the company to consider changing but otherwise good experience.
Randy did a great job unclogging my sewer drain he was helpful and showed me on camera where the issue was. He also gave good advice on what no to use to avoid another issue he was honest and helped me clean up the mess as well. Highly recommend Randy!!!
Sean did an amazing job! I appreciate him because I know it was a lot to do lol but he is very patient and pleasant. If I could give him a thousand stars I would. Thanks Sean :)
Benjamin Franklin Plumbing was punctual and effective! They really worked wonders and were able to easily fix issues that felt unfixable. It’s so hard to find a plumber you can trust and I feel like I have finally found that with Benjamin Franklin Plumbing. 10/10 would recommend!
⭐️⭐️⭐️⭐️⭐️
Jonathan Mejia was professional, timely, and efficient. He arrived when promised, quickly assessed the issue, and got everything resolved without any hassle. His friendly attitude and clear communication made the entire experience stress-free. I would recommend Benjamin Franklin Plumbing based solely on Jonathan’s outstanding service. A great representative of what quality service should look like.
Cody was amazing. Came in, quoted the job and immediately had my toilet fixed . Extremely courteous , used his shoe covers cleaned up after himself. Great experience .
I am very pleased with the service. A plumber was sent right out and the problem waa taken care of quickly. I was informed throughout with what was happening. The plumber, Will, was very courteous and personable. Couldn't have asked for better!
Ben was my Technician and he was very good. Very professional, very up front about costs. Very thorough. I felt very comfortable with him doing what needed to be to be done to get my baths up and running again.
We were so satisfied with the service that we signed up for the membership plan, and it has been totally worth it! Our water heater failed last night, and they came out first thing this morning to take care of it. Excellent service, very professional, prompt, and transparent about the (pretty reasonable) pricing.
This is my new plumbing professional after waiting 4 days for my regular plumber. I called them Friday afternoon around 12 to see if they could help with my tankless water heater issue. They showed up around 3:30 and had a replacement unit installed by 6 pm. Extremely reasonable and courteous employees. My unit was under MFG warranty which they processed for me even though it was not purchased from them. I was so pleased I added their maintenance plan too for future service issues. We need to support this professional service company.