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I had a leaking water heater on a Saturday. I had never had this issue and was not sure who to call, but through Angi’s list I was able to get a quote and get the work done same day by Benjamin Franklin Plumbing. Our tech was Miguel Gonzalez - great help, wonderful attitude and above and beyond work. He made a difficult experience easy and quickly set us up with a new replacement. Definitely recommend him and this business.
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Alejandro of Benjamin Franklin Plumbing of Miami was great. He arrived on time and completed the job fast. I must say I am very pleased that he didn't make a mess...
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I recently had the pleasure of working with Alejandro from Benjamin Franklin Plumbing, and I can confidently say he set a new standard for what great service should look like. Alejandro came to install a water heater for us, and from the moment he arrived, his professionalism and attention to detail were evident. He showed up looking sharp and very clean, which immediately gave us confidence in his work ethic and respect for the job. Alejandro took the time to walk us through every step of the installation process, explaining each detail with clarity and patience. He was incredibly knowledgeable, and you could tell he’s a highly skilled plumber who takes pride in his craft. But what really stood out was the way Alejandro interacted with us. Unlike other service experiences where you feel like “just another customer,” Alejandro made us feel like family. He treated us with genuine warmth and respect, taking the time to address all our questions and concerns without rushing. It’s clear that he values people as much as he values the work he does, which is rare to find. His friendly, down-to-earth attitude made the experience comfortable and enjoyable, and I truly felt that he had our best interests in mind. The water heater installation itself was seamless, and Alejandro ensured everything was done to the highest standards. He was thorough and meticulous, double-checking all connections and settings to guarantee everything was perfect. Even after the job was done, he left the workspace spotless, which showed his respect for our home. Alejandro didn’t just do a job; he went above and beyond, showing us that quality work and exceptional service still exist. If you’re looking for someone who’s not only an expert in plumbing but also a genuinely good person, Alejandro is the one to call. I highly recommend him and Benjamin Franklin Plumbing for any job, big or small. Alejandro, thank you for your hard work, your kindness, and for treating us like family. It was an outstanding experience from start to finish!
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Great service! Good prices! Miguel and Alex were super friendly and professional. We had a toilet replaced and a water filtration installed. Will definitely recommend and call back if needed.
