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Lee was the best! Showed up on a Friday evening for a last minute call. He was friendly, knowledgeable and kind. He showed me what was involved in the repair and then completed it quickly. Price was actually less than estimated!
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Had Ben Franklin Plumbing handle the work needed during my kitchen renovation. Very pleasant and professional staff who respected our home when traveling throughout. They insisted wearing the booties over their shoes. They worked so well I may start telling my husband he needs to wear those!
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Joey showed up in very timely manner. Very knowledgeable, confident, and professional with a great personality. The quality of work was superb. Benjamin Franklin is a top notch company with great customer service.
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Once again, Tim did a great job installing a p-trap to my bathtub and replacing the drain & stopper. Thank you!
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Responded to an emergency plumbing situation within hours on a Sunday. The technician was friendly and diagnosed the issue and since the problem is down in the well, they have everything set up for repairs first thing tomorrow morning. I was very relieved after the technician left because I was worried about the pipes and the cold weather and not having running water. Grateful. Extra service charge for coming on Sunday within a couple hours of my call was well worth my piece of mind.
