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I highly recommend Gio at Ben Franklin Plumbing. He’s very nice, professional, good at explaining things, and overall I had a great experience with him and Zach. They were able to repair our drain at less than half the quoted price of some other plumbers simply by isolating and replacing the location of the fault, rather than recommending the nuclear option of just replacing the entire house’s drainage system (which is under a concrete slab) due to its age.
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Jose came earlier than expected today, 8-29-24. He quickly assessed what it would cost to drain and service our water heater. We chose not to do that today. He then quickly assessed what it would cost to replace our hot and cold water valves under our kitchen sink and replace our kitchen faucet with one that I had previously purchased. We agreed to the price, and he worked quickly to get all that done. He did a great job! We highly recommend Jose!
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I called Benjamin Franklin Plumbing in Arlington, Texas on a recent evening when I saw my bar sink almost full of clean water and I had not used the faucet that day. Called, got a live person to answer my call, got an appointment for 8-9 am the next morning and not only was their plumber Andrews Hays on time--he was 15 minutes early (7:45 a.m.) He diagnosed the cause and solved the problem within an hour. He is friendly, polite, professional, and does good work. I recommend Andrew at Benjamin Franklin Plumbing in Arlington.
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Nick was super kind and took the time to explain our options to repair a slab leak. He made sure to answer all of my questions and went above and beyond the service call. Definitely would use them again!
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Randy arrived per the agreed upon time frame and immediately diagnosed the problem. I called Benjamin Franklin because I assumed the problem would be beyond my patience level. Randy explained the "fix" and had no problem with me witnessing his work so I will have the capability to do this simple fix if I experience it again.
