Waterloo Plumbers

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4.83 (92029 reviews)

Voted Best Plumbers!

published by Forbes Magazine
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The Most Trusted Plumbing Company in Waterloo, IA

Benjamin Franklin Plumbing® of Eastern Iowa provides our customers with unrivaled service and high-quality plumbing. Our Waterloo plumbers offer repairs, installations, and maintenance for all your plumbing needs, producing work that’s held to the highest industry standards. Because we only recommend high-quality, cost-effective parts and long-term solutions, our customers can trust that their plumbing is built to last. It’s why we offer a 100% customer satisfaction guarantee on every job: we believe in our work, and our guarantee means our customers can believe in it too. That’s how we became the leading plumbing company in Waterloo!

We’re known as “America’s punctual plumbers” because we believe showing up on time is part of being courteous. Too many plumbers show up hours late or make their customers wait around for a three-hour window. Benjamin Franklin Plumbing® of Eastern Iowa sets up specific appointments, and if we’re late, we’ll pay you for the inconvenience: we take $5 off your service for every minute we’re delayed. That’s our On Time Guarantee!

24-Hour Emergency Plumber in Waterloo

As a locally owned and operated business, we’re a part of the community here in Waterloo. As a local company, we can offer the familiarity, expertise, and personal touch that you’d expect from a neighbor. However, as a national brand, we’re able to offer what many local companies can’t: incredibly high standards, consistent excellence, and vast resources. That’s how we’re able to confidently guarantee our parts, labor, and workmanship for more than two years past the service date.

The heart of our Waterloo plumbing company is our team of experts. Our plumbers are licensed and qualified to handle any plumbing emergency, and each of us receives a fully stocked work vehicle to handle 90% of plumbing problems on a first-time visit. Additionally, each of us receives ongoing industry training to stay on the cutting edge of the plumbing trade. We’re each held to the highest professional and ethical standards; in fact, each of our plumbers is background-checked and drug-screened. As a result, our customers have more confidence and peace of mind when they call us, making their whole experience far more pleasant. The skill, knowledge, and friendliness of our team is what’s made Benjamin Franklin Plumbing® of Eastern Iowa the leading plumbing company in Waterloo.

Call (319) 332-5859 to speak with our Waterloo plumbers. We’re available 24 hours a day for plumbing emergencies, so call us at all hours for help.

Emergency Response Plumbing Services

Our Licensed Plumbers Are Prepared, Anytime

When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.

Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.

See why homeowners love to work with us

Customer Reviews

4.83 (92029 reviews)

Morgan Lewis

Had a great experience with Benjamin Franklin Plumbing in Bellevue. They showed up on time (which is rare these days), were super friendly, and didn’t try to upsell me on stuff I didn’t need. The plumber explained everything in a way that actually made sense, and the work was done quickly and cleanly. Honestly, just a solid, trustworthy company. I’d definitely call them again.

Christopher Gray

Reliable, Professional, and Prompt! Benjamin Franklin Plumbing of Bellevue was fantastic from start to finish. They arrived exactly on time, explained everything clearly, and completed the work efficiently. No upselling, no surprises—just honest, high-quality service. It’s rare to find a plumbing company this reliable. Highly recommend!

Joyce Jagodzinski

We started our day discovering a ruptured pipe, and it rippled out revealing floor and wall damage. As the day ends, we have a new water heater with a Brita water softener and filtration system installed and look forward to a hot shower to end the day. Nick, he was our Ben Franklin savior- nice, personalable, and knowledgeable! We would recommend Ben Franklin!

Peggy

The techs that were sent out today were very professional and thorough. They encountered a couple issues but worked through and resolved them timely and very satisfactorily. Thank you.

Chevy Gonzalez

Used these guys to recently. Great service, friendly attitude and efficient. Fernando was our service guy and he did a great job. Will definitely used these guys again.

David Luciani

Very pleased with Carter. Hhe was very courteous, pleasant and customer oriented. He completed the work timely and even waited until I fully tested his changes. I would fully recommend him for any plumbing needs anyone may have.

Roxanne Downey

Want to give a very happy shout out to Nick at Benjamin Franklin Plumbing on Plainfield NE. Had a main sewer line clog in our basement this am 😣 we needed taken care of. Called Pat at BFP and he checked schedule for Friday afternoon. We were gratefully told someone would be over within the hour. A few minutes later, Nick the manager of Plainfield location was here. Very friendly, wonderful transparency about plan of action and totally up front about cost. From his shoe covers in the house to his service explanation as he worked, we were extremely satisfied. The cost seemed reasonable as well. Want to highly recommend Benjamin Franklin Plumbing for your plumbing needs. Thanks again Nick!!

Kurt Mueller

I think I found my new go-to plumber, which hasn't been easy to do in my experience. Great responsiveness, staff, and customer service.

Paula Jackson

Mathew was amazing!! Prompt, very informative, and very polite!! Our new go to guy for all of our plumbing needs!!

Michen Rubio

Outstanding Service from Israel! We had an incredible experience with Benjamin Franklin Plumbing thanks to our technician, Israel (like the country ). He was truly amazing—extremely professional, thorough, and respectful throughout the entire visit. Israel took the time to check everything carefully and explained all the issues with complete honesty and clarity. His knowledge and straightforward approach gave us a lot of confidence in the work being done. He’s by far the most professional person we’ve ever had in our home for plumbing services. We genuinely hope to have him every time we need help in the future. Thank you, Israel, for setting the bar so high! Highly recommend.

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