Norwich, CT Plumbing Services

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4.83 (92029 reviews)

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Reliable Norwich Plumbing Experts

At Benjamin Franklin Plumbing® of Andover, we’ve earned a reputation for quality plumbing repairs, installation, and maintenance. We know that great service matters as much as great plumbing work. So, we provide unrivaled service, reliable work, and honest prices with each job we complete.

When you call (860) 764-3018, a member of our Norwich plumbing team is ready to answer your questions and schedule an appointment. We’re available 24/7!

Comprehensive Plumbing Services in Norwich, CT

We offer everything you need to keep your residential or commercial plumbing systems in excellent condition, so you can focus on relaxing in your home or doing business on your commercial property. We only use certified Norwich plumbers who we have reviewed to ensure their professionalism and skills meet our strict standards. They're ready to repair, install, and maintain any part of your system. 

Our plumbing services in Norwich include the following:

  • Emergency Plumbing Services
  • Plumbing Repairs
  • Leak Detection
  • Drains
  • Pumps
  • Water Heaters
  • Garbage Disposals
  • Faucets
  • Showers
  • Bathtubs
  • Toilets
  • Sinks
  • Sewers
  • Piping & Repiping
  • Water Lines
  • Water Treatment

Residential and Emergency Plumbing Solutions

We’re proud to be residents of the same areas we work in. Because we’re local, we provide the friendly service that our customers deserve when inviting us into their homes. However, we also carry the name of one of the nation’s largest plumbing brands. Our association with Benjamin Franklin means we always follow the industry-leading standards the company has become known for from coast to coast.

We provide the following and more to our Norwich customers:

  • A 100% satisfaction guarantee
  • 24/7 emergency plumbing services
  • No after-hours fees, even during weekends or holidays
  • An on-time guarantee that pays you $5 for every minute we’re late
  • Adherence to the highest industry standards
  • Compliance with all local, state, and national building codes
  • Background-checked and drug-screened plumbers

Why Choose Us for Your Norwich Property?

Every Norwich plumbing company promises great work and friendly service. We take things one step further by offering some of the best guarantees in the industry. For example, you can trust our work thanks to our 100% satisfaction guarantee. 

Reliable, Punctual, and Transparent Plumbing

We want to make our plumbing service as easy, pain-free, and convenient as possible for our customers. This is why our franchise owners hire local plumbers in Norwich who support our national standards. These plumbers know the area like the back of their hand, which is a great help in enabling our team to be on time for every appointment. We know the desperate feeling of having an emergency plumbing issue, and we hate making customers wait for our help.

Punctuality is one of our core principles. That's why we promise you that if there's any delay, it's you we pay!® With guarantees like this and our award-winning, customer-focused service, it’s no wonder that our plumbers have earned the trust of Norwich and the surrounding areas for years!

We pride ourselves on transparency, so before we get to work, we'll cover our straightforward pricing guide to inform you about the available options. You can then decide which works best for your price range, with no hidden costs.

Emergency Response Plumbing Services

Our 24/7 home plumbers are available to address your emergency plumbing needs around the clock. Whether you have a water leak, a burst pipe, or a flooded toilet, we’re here to help. We will also take preventive measures to stop it from happening again.

No job is too big or complicated for us. Whatever your emergency, we'll fix the problem on the spot because we ensure our trucks are fully stocked with the tools and parts for the job.

Frequently Asked Questions About Norwich Plumbing

Below are some common questions we get that will help you when you have issues:

What Is a Service Line?

A service line connects your home plumbing to the water main in the street. You own the line from the curb stop to your home, and the utility company owns the line from the water main to the curb stop.

Where Is My Water Shut-Off Valve?

Your shut-off valve should be near your home's water meter. Check your basement or the perimeter wall close to the street. 

What Do I Need to Do If I Have an Emergency?

If you have a water leak or burst pipe, the first thing to do is switch off the main water using the shut-off valve. Then, call our 24/7 emergency plumbing line, and we'll be with you as quickly as possible to look at the problem. We can estimate your price through our pricing guide once we've assessed the situation. 

Contact Our Experts Today

If you have any questions about our services, call us at (860) 764-3018 or contact us online today!

Emergency Response Plumbing Services

Our Licensed Plumbers Are Prepared, Anytime

When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.

Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.

See why homeowners love to work with us

Customer Reviews

4.83 (92029 reviews)

Morgan Lewis

Had a great experience with Benjamin Franklin Plumbing in Bellevue. They showed up on time (which is rare these days), were super friendly, and didn’t try to upsell me on stuff I didn’t need. The plumber explained everything in a way that actually made sense, and the work was done quickly and cleanly. Honestly, just a solid, trustworthy company. I’d definitely call them again.

Christopher Gray

Reliable, Professional, and Prompt! Benjamin Franklin Plumbing of Bellevue was fantastic from start to finish. They arrived exactly on time, explained everything clearly, and completed the work efficiently. No upselling, no surprises—just honest, high-quality service. It’s rare to find a plumbing company this reliable. Highly recommend!

Joyce Jagodzinski

We started our day discovering a ruptured pipe, and it rippled out revealing floor and wall damage. As the day ends, we have a new water heater with a Brita water softener and filtration system installed and look forward to a hot shower to end the day. Nick, he was our Ben Franklin savior- nice, personalable, and knowledgeable! We would recommend Ben Franklin!

Peggy

The techs that were sent out today were very professional and thorough. They encountered a couple issues but worked through and resolved them timely and very satisfactorily. Thank you.

Chevy Gonzalez

Used these guys to recently. Great service, friendly attitude and efficient. Fernando was our service guy and he did a great job. Will definitely used these guys again.

David Luciani

Very pleased with Carter. Hhe was very courteous, pleasant and customer oriented. He completed the work timely and even waited until I fully tested his changes. I would fully recommend him for any plumbing needs anyone may have.

Roxanne Downey

Want to give a very happy shout out to Nick at Benjamin Franklin Plumbing on Plainfield NE. Had a main sewer line clog in our basement this am 😣 we needed taken care of. Called Pat at BFP and he checked schedule for Friday afternoon. We were gratefully told someone would be over within the hour. A few minutes later, Nick the manager of Plainfield location was here. Very friendly, wonderful transparency about plan of action and totally up front about cost. From his shoe covers in the house to his service explanation as he worked, we were extremely satisfied. The cost seemed reasonable as well. Want to highly recommend Benjamin Franklin Plumbing for your plumbing needs. Thanks again Nick!!

Kurt Mueller

I think I found my new go-to plumber, which hasn't been easy to do in my experience. Great responsiveness, staff, and customer service.

Paula Jackson

Mathew was amazing!! Prompt, very informative, and very polite!! Our new go to guy for all of our plumbing needs!!

Michen Rubio

Outstanding Service from Israel! We had an incredible experience with Benjamin Franklin Plumbing thanks to our technician, Israel (like the country ). He was truly amazing—extremely professional, thorough, and respectful throughout the entire visit. Israel took the time to check everything carefully and explained all the issues with complete honesty and clarity. His knowledge and straightforward approach gave us a lot of confidence in the work being done. He’s by far the most professional person we’ve ever had in our home for plumbing services. We genuinely hope to have him every time we need help in the future. Thank you, Israel, for setting the bar so high! Highly recommend.

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