Your Trusted Plumbers in Charlotte, NC

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4.83 (92029 reviews)

Voted Best Plumbers!

published by Forbes Magazine
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At Benjamin Franklin Plumbing® of Charlotte, we're more than just your average plumbing service provider. We're your trusted partners in ensuring your home's plumbing operates smoothly and efficiently, no matter the time of day or night. Our commitment to excellence, paired with our unwavering dedication to customer satisfaction, sets us apart from the rest.

Our Expertise in Charlotte

With years of experience serving the Charlotte community, we understand the unique plumbing needs of our local residents. From historic homes in Plaza Midwood to modern residences in University City, we've seen it all. Our team of highly skilled plumbers is equipped with the knowledge and expertise to tackle any plumbing issue, big or small.

Services We Provide

  • 24/7 Emergency Plumbing Services: Plumbing problems don't wait for convenient times to occur. That's why we offer around-the-clock emergency plumbing services, ensuring that help is always just a phone call away.
  • No After-Hour Fees: We believe in fair and transparent pricing. That's why we never charge extra for plumbing services performed outside of regular business hours, including weekends and holidays.
  • On-Time Guarantee: Your time is valuable, which is why we guarantee prompt arrival to your scheduled appointment. If we're late, we'll pay you $5 for every minute we exceed the agreed-upon time.
  • Highest Industry Standards: Our commitment to excellence means that we adhere to the highest industry standards in every job we undertake. You can trust that your plumbing needs are being met with the utmost professionalism and quality.
  • Compliance with Building Codes: We take compliance seriously. Our plumbers are well-versed in local, state, and national building codes, ensuring that all work is performed safely and up to code.
  • Background Checked Plumbers: Your safety and security are our top priorities. That's why all of our plumbers undergo thorough background checks and drug screenings before joining our team.

Common Plumbing Problems We Solve

  • Toilet Repair: Whether it's a running toilet, a clog, or a leak, our expert plumbers have the knowledge and tools to quickly diagnose and repair any toilet issue.
  • Kitchen Plumbing: From leaky faucets to clogged drains, our team can handle all of your kitchen plumbing needs, allowing you to get back to cooking and cleaning without worry.
  • Faucet Repair: Dripping faucets are not only annoying but also wasteful. Let us repair your faucets promptly, saving you water and money on your utility bills.
  • Water Heater Repair: Don't let a cold shower ruin your day. Our experienced technicians can diagnose and repair water heater issues to restore hot water to your home in no time.

At Benjamin Franklin Plumbing® of Charlotte, we're committed to providing exceptional service with a smile. Contact us today to experience the Benjamin Franklin Plumbing difference for yourself!

Emergency Response Plumbing Services

Our Licensed Plumbers Are Prepared, Anytime

When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.

Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.

See why homeowners love to work with us

Customer Reviews

4.83 (92029 reviews)

Morgan Lewis

Had a great experience with Benjamin Franklin Plumbing in Bellevue. They showed up on time (which is rare these days), were super friendly, and didn’t try to upsell me on stuff I didn’t need. The plumber explained everything in a way that actually made sense, and the work was done quickly and cleanly. Honestly, just a solid, trustworthy company. I’d definitely call them again.

Christopher Gray

Reliable, Professional, and Prompt! Benjamin Franklin Plumbing of Bellevue was fantastic from start to finish. They arrived exactly on time, explained everything clearly, and completed the work efficiently. No upselling, no surprises—just honest, high-quality service. It’s rare to find a plumbing company this reliable. Highly recommend!

Joyce Jagodzinski

We started our day discovering a ruptured pipe, and it rippled out revealing floor and wall damage. As the day ends, we have a new water heater with a Brita water softener and filtration system installed and look forward to a hot shower to end the day. Nick, he was our Ben Franklin savior- nice, personalable, and knowledgeable! We would recommend Ben Franklin!

Peggy

The techs that were sent out today were very professional and thorough. They encountered a couple issues but worked through and resolved them timely and very satisfactorily. Thank you.

Chevy Gonzalez

Used these guys to recently. Great service, friendly attitude and efficient. Fernando was our service guy and he did a great job. Will definitely used these guys again.

David Luciani

Very pleased with Carter. Hhe was very courteous, pleasant and customer oriented. He completed the work timely and even waited until I fully tested his changes. I would fully recommend him for any plumbing needs anyone may have.

Roxanne Downey

Want to give a very happy shout out to Nick at Benjamin Franklin Plumbing on Plainfield NE. Had a main sewer line clog in our basement this am 😣 we needed taken care of. Called Pat at BFP and he checked schedule for Friday afternoon. We were gratefully told someone would be over within the hour. A few minutes later, Nick the manager of Plainfield location was here. Very friendly, wonderful transparency about plan of action and totally up front about cost. From his shoe covers in the house to his service explanation as he worked, we were extremely satisfied. The cost seemed reasonable as well. Want to highly recommend Benjamin Franklin Plumbing for your plumbing needs. Thanks again Nick!!

Kurt Mueller

I think I found my new go-to plumber, which hasn't been easy to do in my experience. Great responsiveness, staff, and customer service.

Paula Jackson

Mathew was amazing!! Prompt, very informative, and very polite!! Our new go to guy for all of our plumbing needs!!

Michen Rubio

Outstanding Service from Israel! We had an incredible experience with Benjamin Franklin Plumbing thanks to our technician, Israel (like the country ). He was truly amazing—extremely professional, thorough, and respectful throughout the entire visit. Israel took the time to check everything carefully and explained all the issues with complete honesty and clarity. His knowledge and straightforward approach gave us a lot of confidence in the work being done. He’s by far the most professional person we’ve ever had in our home for plumbing services. We genuinely hope to have him every time we need help in the future. Thank you, Israel, for setting the bar so high! Highly recommend.

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