Benjamin Franklin Plumbing technician helping clients

Code of Ethics

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4.82 (107591 reviews)

Voted Best Plumbers!

published by Forbes Magazine

The Benjamin Franklin Plumbing Code of Ethics

At Benjamin Franklin Plumbing, our first priority is our customers’ satisfaction. We make calling a plumber as easy as possible by providing convenient hours and always arriving on time to scheduled appointments. We know plumbing issues can occur at inconvenient times and can be challenging to resolve without plumbing professionals.

Our experienced plumbers are well-known in the area for our professional services and our excellent customer service because our team adheres to a strong code of ethics.

If you contact our team of plumbing professionals, you can rest assured that your plumbing issues will be solved right the first time. We do all of our work with courtesy, competence, cleanliness, and character. At every Benjamin Franklin Plumbing location, your satisfaction is 100% guaranteed.

Integrity - We are forthright and truthful with customers, employees, vendors, and other stakeholders. We keep our promises.
Respect for the Law - We adhere to all governing laws, regulations, and ordinances that pertain to the plumbing industry as prescribed by federal, state, municipal, and county governments. We practice proper financial and accounting procedures in accordance with all laws governing a privately held business.
Excellence - We design, install, service, and repair plumbing systems and parts in strict accordance with the highest industry standards.
Safety & Reputation - We maintain a clean, safe, respectable, and reputable place of business that reflects the high standards of the Benjamin Franklin Plumbing brand.
Teamwork - We support each member of the team to strengthen the brand and build successful long-term relationships.
Service - We maintain the highest degree of customer service to encourage repeat business and enduring relationships with our customers.
Respect for Others - We treat our customers, fellow employees, and other industry professionals with the utmost respect.
Privacy - We show the highest respect for the sanctity of our customers' homes and their privacy.
Competition - We value fair competition. We advertise, promote, and market our brand fairly and accurately and in a manner that reflects the high standards of the Benjamin Franklin Plumbing brand.

Contact Our Reliable Plumbers Today at (800) 259-7705!

At Benjamin Franklin Plumbing, we care about our clients and want them to regain the comfort of their homes. Not only do we provide our clients with the highest level of services, but we also give them peace of mind that our team is reliable. Our plumbers are always on time to scheduled appointments and are ready to help you solve your plumbing issues in one visit. If you need emergency repairs on the weekend or in the evenings, we don’t require overtime charges.

Contact our reliable plumbers today to schedule an appointment at (800) 259-7705!

See why homeowners love to work with us

Customer Reviews

4.82 (107591 reviews)

Roger Ramirez

Easy to work with, reliable and trustworthy

Prama Artspace

I was having issues with my drains and had them snaked. Mike was the plumber that came to service them. He was very professional and did a great job. He was like some zen master that was able to the work by sound and feel...and my cat absolutely loved him. Highly recommended!

Desiree Ethridge

Car ran into my home, called Benjamin plumbing, Ben came out gave me a resonable estímate. Ben was able to find the water leak and seal it off. Thanks Ben

Hildegard Pascoe

Jacob was very personable and knowledgeable about what we need to have done. Update: He was on time on the arranged date and did a great job installing our toilet and three new faucets. Would very much recommend him and the company. P.S. They gave us a military discount which was very much appreciated.

Jonathan S. Ayes

Great experience! Call this morning at 9:00 with frozen pipes, PJ was here by 1:00 and we were six shortly after. PJ was great, explained everything throughly! Great experience, I would highly recommend.

Rick Grimsley

The most pristine, versatile mechanically skilled plumber Mr. Shawn Bowen of Benjamin Franklin Plumbing arrived at my home after my call for their plumbing services. Thus, no work was required, Mr. Shawn provided extremely helpful advice for the possibilities any future issues. Mr. Bowen’s curtesy, knowledge and attentiveness, with certainty, has earned my respect and reliance of Benjamin Franklin Plumbing services.

Donn Barclay

Matt Russell called about an hour ahead of time to let me know he was on his way--and showed up an hour later. He was familiar with the devices that needed adjustment, and he cleaned and fixed them quickly. Thanks Matt, for excellent service!

Alex Nebijinates

Great staff. Would highly recommend for all your plumbing needs.

Claire DeGraaf

Dustin found a good spot to locate the water conditioner without needing lots of extra piping, and out of the way I'm my pantry. He was respectful, friendly and efficient. What I needed and had to search for was the serial # to register my purchase. I'm old school; would have appreciated some hardcopy info including serial number, filter changes, filter number, etc. I think that stuff all left with Dustin. I should have asked.

ann schu

Jonathan was a delight. He let me know what was going on step by step. My pipe was frozen, the temps were freezing, he was pleasant and had a smile on his face. The price I paid also included a down payment to schedule a return to insulate the pipe against future freezes. He was a blessing!