Jose showed up on time, punctuality is their company core. Benjamin Franklin Plumbing® & Drain Services of Rosenberg has a great employee in Jose. He is trustworthy and responsible, and shows great promise. He was polite and courteous. He analyzed the problem immediately. He has earned 10 stars in my book. He was knowledgeable about American Standard Toilets and the double flaps flushing system they use. The toilet did not have an issue but he gave me tips on how to use it right. I will be calling Benjamin Franklin Plumbing of Rosenberg again for future issues because they are more customer focused and oriented. They are driven to earn your business and I am sure they are reasonable in their pricing also. Great customer service! And I strongly recommend this company to anyone.

My garbage disposal was not working. The technician was able to crank the unit when the restart button failed. He gave me some tips on cleaning my disposal to help it work better and keep odors to a. minimum.

Gus and Benjamin Franklin did an amazing job along with following up on our yearly maintenance contract to flush our water heater. Highly recommend!

Very prompt and professional. Called at 8:30 am and Jose arrived at 12:30 the same day. Will definitely use again when needed!

They worked hard to replace water heater. It was a good job at a nice price.