Customer Reviews

Benjamin Franklin Plumbing

4.82 (89740 reviews)

Kristen Bonanno

May 11, 2025

I had an amazing experience with the company as a whole. Kyle diagnosed my problem and he was very professional and trustworthy. The whole team worked extremely hard and were just happy to help. It is hard to find people like this now a days.

Elizabeth Polimeni

May 10, 2025

Plumbing job was completed quickly by professional and compassionate workers. Honestly, having plumbing issues is stressful and can be expensive. Having plumbers who are understanding, patient, and friendly helps. They explained the problem and also the solution. Good company.

Robert Swanson

May 10, 2025

Water heater of 23 years finally died! We decided to pull the plug and have a tankless-on demand unit installed. This is where Jamie comes in and he did a fantastic/professional job. Very thorough and explained it all! Very happy customer 😃

Jen Helton

May 9, 2025

They came the same day I called even though it was nothing urgent. Just a consult on how to go about putting in a drain for my pool into the sewer line. After exchanging several ideas and given a couple quoted options, I decided on the best option and they were there a few days later. It took about 6 hours. Ethan and Sergio were very thorough and considerate of my opinion when slight adjustments had to be made. Extremely happy with the results and even happier that they will be following up with a custom removable drain pipe from the sand filter to the drain so I don’t have to use a rubber hose anymore and make winterizing easier. They went the extra mile and it’s much appreciated! Thank you!

Danielle Lockhart

May 9, 2025

Juan Vega from Benjamin Franklin plumbing was incredible! Super nice, professional, and knowledgeable! He explained everything thoroughly. They were very prompt and were able to fix my toilets the same day they had issues.

Kenneth Lau

May 9, 2025

Dustin and Cody were on time, courteous, professional and efficient. They answered all my questions and were clear that i could call if any further issues arise. They also were clear that one additional gizmo in my pond pump was not something that they could do anything about- just how the best service professionals are, rather than try to talk me into additional services. Thumbs up!

Frank Walbrecht

May 9, 2025

Avery Heath was fantastic—punctual, professional, and highly skilled in his craft. He took the time to explain everything clearly before getting started and made sure I felt comfortable throughout the process. The job was completed quickly and efficiently, and my bathroom is now fully functional again. I highly recommend Avery and Benjamin Franklin Plumbing of Omaha!

Barrett Covin

May 9, 2025

Olice was great and quickly and professionally assessed and worked through my plumbing issue. Great experience overall for customer service, cleanliness and timeliness. Will be using Benjamin Franklin again based on this experience.

tom geb

May 9, 2025

Benjamin Franklin Plumbing was very kind, understanding, and upfront with everything. Came out the day I called with my issue. Kevin was my tech that came out and he could not have been more professional. Highly recommend the company and Kevin in particular.

Fran Cuevas

May 9, 2025

Trevor and Joe were very respectful when in our home. They were very knowledgeable about their work. I appreciate them coming out on such a short notice. Their quick response time made my day so much better. I would definitely recommend them for any plumbing services you may need.

Reviews

4.82

89740 reviews

  • Kristen Bonanno Profile Picture

    Kristen Bonanno

    I had an amazing experience with the company as a whole. Kyle diagnosed my problem and he was very professional and trustworthy. The whole team worked extremely hard and were just happy to help. It is hard to find people like this now a days.

  • Elizabeth Polimeni Profile Picture

    Elizabeth Polimeni

    Plumbing job was completed quickly by professional and compassionate workers. Honestly, having plumbing issues is stressful and can be expensive. Having plumbers who are understanding, patient, and friendly helps. They explained the problem and also the solution. Good company.

  • Robert Swanson Profile Picture

    Robert Swanson

    Water heater of 23 years finally died! We decided to pull the plug and have a tankless-on demand unit installed. This is where Jamie comes in and he did a fantastic/professional job. Very thorough and explained it all! Very happy customer 😃

  • Jen Helton Profile Picture

    Jen Helton

    They came the same day I called even though it was nothing urgent. Just a consult on how to go about putting in a drain for my pool into the sewer line. After exchanging several ideas and given a couple quoted options, I decided on the best option and they were there a few days later. It took about 6 hours. Ethan and Sergio were very thorough and considerate of my opinion when slight adjustments had to be made. Extremely happy with the results and even happier that they will be following up with a custom removable drain pipe from the sand filter to the drain so I don’t have to use a rubber hose anymore and make winterizing easier. They went the extra mile and it’s much appreciated! Thank you!

  • Danielle Lockhart Profile Picture

    Danielle Lockhart

    Juan Vega from Benjamin Franklin plumbing was incredible! Super nice, professional, and knowledgeable! He explained everything thoroughly. They were very prompt and were able to fix my toilets the same day they had issues.

  • Kenneth Lau Profile Picture

    Kenneth Lau

    Dustin and Cody were on time, courteous, professional and efficient. They answered all my questions and were clear that i could call if any further issues arise. They also were clear that one additional gizmo in my pond pump was not something that they could do anything about- just how the best service professionals are, rather than try to talk me into additional services. Thumbs up!

  • Frank Walbrecht Profile Picture

    Frank Walbrecht

    Avery Heath was fantastic—punctual, professional, and highly skilled in his craft. He took the time to explain everything clearly before getting started and made sure I felt comfortable throughout the process. The job was completed quickly and efficiently, and my bathroom is now fully functional again. I highly recommend Avery and Benjamin Franklin Plumbing of Omaha!

  • Barrett Covin Profile Picture

    Barrett Covin

    Olice was great and quickly and professionally assessed and worked through my plumbing issue. Great experience overall for customer service, cleanliness and timeliness. Will be using Benjamin Franklin again based on this experience.

  • tom geb Profile Picture

    tom geb

    Benjamin Franklin Plumbing was very kind, understanding, and upfront with everything. Came out the day I called with my issue. Kevin was my tech that came out and he could not have been more professional. Highly recommend the company and Kevin in particular.

  • Fran Cuevas Profile Picture

    Fran Cuevas

    Trevor and Joe were very respectful when in our home. They were very knowledgeable about their work. I appreciate them coming out on such a short notice. Their quick response time made my day so much better. I would definitely recommend them for any plumbing services you may need.