I wanted a raised toilet to be installed in my downstairs bathroom I called Benjamin Franklin Pluming, Canton and talked with Sara. I explained what I wanted and what my needs were. Soon thereafter I got an email with an estimate I was happy with. I was quite lucky to have Adam Cialone assigned to me as my plumber. Adam arrived promptly and was very personable, friendly young man. He was easy for me to talk to, making sure I was comfortable with him before he started his work. He got his supplies and went to work. When he took the old toilet out he saw the beginnings of water damage to the wood where the toilet sat. I had already noticed a while ago the toilet had moved and no longer in caulked area were it had sat for so many years. Hence the water damage made sense to me. He went and checked the basement and told me the sub-floor was undamaged. He took some time and reinforced the area before putting the new toilet. Adam installed the toilet with skill all the while paying attention to detail. He made sure it was secure and not going to move. He asked me not to use it until later, to make sure the silicone cured. I assured him that wasn't gong to be a problem. I'm so happy with how it looks and how well he cleaned up, you can't tell it was just installed. I really like that I no longer can see any white caulk around the base of the toilet! If you need some quality, honest plumbing work done you should call and ask to have Adam come out. P.S. Ask him to show you his new flash light, it's so cool!

Had a great experience with Ben Frank company. Adam came out to replace my water heater and did an excellent job from start to finish. He was professional, knowledgeable, and efficient, and you could tell he really knew what he was doing. The installation was done quickly but with great attention to detail. Everything was clean, properly installed, and the work area was left spotless when he finished. The quality of the work was excellent. Ricky and Sara were also great to deal with and made the whole process easy and straightforward. It’s not always easy to find people who are reliable and take pride in their work, but these guys definitely do. Highly recommend Adam and Ben Frank company for anyone looking for professional, high-quality plumbing work!

Absolutely amazing experience. Very professional and personable. The work completed was exactly what was needed. Ease of scheduling and accommodation of my schedule was highly appreciated. Both Adam C and Matthew T were outstanding. Adam’s expertise in diagnosing my issue and explaining my options to Matthew completing my repairs. Both were outstanding individuals both personally and professionally. I will be using this company for my future repairs

⭐⭐⭐⭐⭐ Excellent Service from Adam! I had an outstanding experience with Adam Cialone from Benjamin Franklin Plumbing! Adam was extremely professional, knowledgeable, and thorough from start to finish. He took the time to assess the situation, explain everything clearly, and make sure we understood what was going on. His expertise and attention to detail really stood out, and he got us squared away! It’s refreshing to have a technician who truly knows his craft and takes pride in providing excellent customer service. We couldn’t be more pleased with the service we received. Adam is definitely an asset to Benjamin Franklin Plumbing! I highly recommend him to anyone looking for a reliable, knowledgeable, and professional plumbing technician. Thank you, Adam, for a job well done!

I highly recommend Benjamin Franklin Plumbing. We have used them for a couple different projects and have not been disappointed. The entire team is professional, friendly and customer driven. Their technicians are knowledgeable and do excellent work. They listen to customer needs, they are organized, keep a clean work area and did not leave a mess when they were done. Give them a call with all of your plumbing needs, you will not be disappointed!