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I got three estimates to unclog my bathtub, and Benjamin was the lowest (by $25 compared to one company and $75 the other). I also looked at reviews, however, because I’d spend an extra $25 to have the job done well. Christian showed up when expected and looked at the tub and told me the price to snake it. I paid and it took him about 8 minutes to find the cap to my contact lens case blocking my drain. I was thrilled as I’ve been standing in water for over a month now, hoping the problem would fix itself. The company was professional from my first call to schedule until Christian said goodbye. He was friendly and very efficient. I’m bummed out a small piece of plastic cost me a lot, but I have no regrets about using Ben Franklin plumbing and Christian.
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Christian was over the top. He knows his business. He was on time. Early in fact. Very helpful with what I needed to have done and the end results were very professional and functionally pleasing. I HIGHLY recommend Benjamin Franklin Plumbing for all of your plumbing needs and I am extremely grateful that I found a trusting and experienced plumber for any of my future plumbing needs.
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Had a leak at night.( of course!) I called and Christian came within 30 minutes. Solved my problem. Polite, neat, and skilled. That what I call great service
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Jim did a great job fixing the bathroom and installing the water heater. Knowledgeable and professional in the work he has done for us. Would absolutely recomend.
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I called just to get a quote to have the sewer line from my mother-in-laws house inspected by video camera after she had a flood. The sent a technician the next morning at 8:00 a.m. and provided me a quote that was cheaper than the previous three quotes I received and those quoted over the phone. Not only did they give me the lowest quote they came ready to do the job. They were extremely professional and was completed in an hour. Well done! I would recommend this firm to all! Thank you Benjamin Franklin!
