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Benjamin Franklin Plumbing® of West Austin Reviews

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4.8

182 reviews

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  • Andy Felix Profile Picture

    Andy Felix

    as always BF continues to do quality work and provide quick response to our issues. All techs that come to our facility are professionals and take the time to resolve issues with efficiency. Thanks Jared from BF for your quality work.

  • Elliott Nguyen Profile Picture

    Elliott Nguyen

    Called in an emergency on Christmas and they promptly called back to get someone scheduled. Received a call the morning of with a time window; Donovan was prompt, professional, came with all of the parts, assessed the problem, and was able to install a new hose bib on the exterior of our house very quickly. He was very friendly, knowledgeable, and professional. I would HIGHLY recommend Benjamin Franklin.

  • jean kastner Profile Picture

    jean kastner

    Prompt when promised a time frame. Jared kept me informed every step of the way. Giving me options. I felt he was honest and trustworthy. I was able to order the part I needed at lower cost than him going out and picking it up Showed me progress during his repair. He was excellent technician.

  • Andy Mastronardi Profile Picture

    Andy Mastronardi

    Jared did a great job in replacing my tankless water heater in the attic. He was efficient and thorough. Work neatly. Most of all was polite and explained the new system to me.

  • Grant Godby Profile Picture

    Grant Godby

    I use them for all my plumbing needs. Fred (manager) and Donovan (onsite technician) made it happen. Great work on a tough job to get my gas lines back up. Very professional, honest crew. Thanks Benjamin Franklin team.