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Great at getting me a quick appointment. Chris was able to asses what I needed and solved the issue with my kitchen sink not draining (I tried everything prior.) all in the same visit. Very nice and personable as well. I have used them for a number of things on my house, and they always do a great job.
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Matt was great! We had a minor gas leak in our boiler for our radiator heating system. He came out less than 24 hours after we called, and he was kind, thorough, honest, and answered all of our questions! We will definitely be going with Benjamin Franklin for all of our future issues related to our boiler and radiator system.
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Chris came today to fix my toilet with parts provided to me by the manufacturer. He called about 20 minutes before he arrived to let me know he was on the way. He wore shoe covers while in my house. He explained what he was doing and why. He was friendly. He left everything clean. He completed the work in less than 40 minutes. I have been using Ben Franklin plumbing for many years and have always been satisfied with them.
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Jeremy made a horrible plumbing/sewer issue so much more palatable. He is extremely personable and empathetic to my issue. He showed up on time, if not early. He was quick to inform me of every step he was taking and what the plan of action was. And, to top it off his pricing was very fair and reasonable. I will keep Jeremy/Benjamin Franklin Plumbing of Mt. Airy on my speed dial.
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Ben Franklin always gets us an appointment quickly. Chris did an excellent job. He was very thorough in his inspection and in his explanation of our options. Definitely want to have him do work on our plumbing in the future.
