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Benjamin Franklin Plumbing® of San Jose Reviews

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4.8

514 reviews

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  • Steve Hansen Profile Picture

    Steve Hansen

    Had a lot of work done under the house to replace old cast iron pipes and a new sewer line installed. This team did a great job! They communicated well, did all the work on time as described, and all is working well. They are not cheap, but when considering they did everything they said they would, when they said they would, I think this was a great experience with everything done right. I am happy with the results. I would recommend this team for sure and will call them for any issues I may have in the future.

  • Faith Williams Profile Picture

    Faith Williams

    We were super pleased with Benjamin Franklin Plumbing ‘s service. Esteban conducted himself professionally and did an awesome job fixing the leak in our shower. He was communicative throughout the process and left our bathroom spotless.

  • AnnMarie Trione Profile Picture

    AnnMarie Trione

    Efren was our sevice technician when we called Ben Franklin Plumbing to service our laundry drains, which were backing up into the utility sink. Efren came within the time frame promised. He was professional and kept us informed throughout the job. He made sure we were satisfied with the work, answering all our questions and addressing all our concerns, before he left. We will most definitely use Benjamin Franklin Plumbing again, asking specifically for Efren.

  • Judy Stanton Profile Picture

    Judy Stanton

    I called Benjamin Plumbing The plum big er sent me a text telling me he was on his way plus I received a call from my Plumber letting me know approximately what he would arrive and he was at my door at time given. I also received in my text information about the plumber that coming out it was mini summery of who he was any a little but about his back ground. I was very impressed. He gave me an estimate and stuck to that estimate no hidden fees. Excellent work my repairs we done and was done by a professional. Thank you so much Benjamin Franklin Plumbing. I’ll know who to call for my next plumbing repairs . ⭐️⭐️⭐️⭐️⭐️⭐️

  • Marian Mulkey Profile Picture

    Marian Mulkey

    Although we got off to a slightly rough start, I was very pleased with the job Ben Franklin plumbers did to replace two toilets in our home. The initial difficulty was imperfect communication with their call center representatives, who weren’t entirely clear about the process and sequence of arrival, pick up of pre-purchased equipment, and installation. I would’ve appreciated them managing my expectations better. But in the end, the work was done well in the half day that they had promised, the price was as expected, and I’m satisfied.