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I am so happy we chose this company! The service was top-notch, from the first phone call to schedule to the job being finished. Tyler came (early!) to replace our water heater and I was thoroughly impressed by his knowledge and kindness. He did an amazing job and we will definitely be using Benjamin Franklin for any future plumbing needs!
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Mike is AWESOME! Best experience I have had with any company & definitely will keep as a go to company for future items! We needed a new toilet installed as we are upgrading items and Mike came in fully ready to jump in! I’ve already schedule him for a return date to complete some more items for our upgrade! Thank you Mike!
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Chris took the time to explain things clearly and give me repair options. He helped me be a more informed home owner. He showed me everything he was doing and he let me know the causes and how to prevent future problems. I feel confident that the work he does is the same quality he would do in his own home. I highly recommend Chris from Benjamin Franklin Plumbing.
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Excellent experience with this company. Was able move up my appointment by 4 days. Chris was also able to change outside faucets same day which was a bonus. Efficient, courtesy and thorough. Pricing very reasonable. My go to plumber for sure.
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I booked an appointment online. The soonest was one week away, but it wasn't an emergency so I was ok with that. However, they called me shortly thereafter to tell me they had an opening today! I was thrilled. Lonnie was my technician. He was fantastic. He was very courteous, extremely respectful of my home, and quite efficient at his job. I'm very happy with the service performed by this company. I have already referred them ( the company & Lonnie) to my new neighbor.
