Named Forbes' Top Ranked Plumbing Company of 2024
Matt Black
Owner
Matt Black
Owner
Matt's journey with Benjamin Franklin Plumbing is a remarkable story of dedication and ambition. Starting as a warehouse boy in 2000, he climbed the ladder to become the proud owner alongside his wife, MaryBeth, in 2019. With a keen eye for numbers, Matt takes charge of the financial aspect of the business, ensuring its sustainability and growth. He's also the creative force behind the marketing strategies that have put Benjamin Franklin Plumbing on the map. But it's not just about business for Matt; it's about people. He's deeply committed to team motivation, creating a workplace where individuals find not just a paycheck but also purpose. His unwavering commitment to always act in the client's best interest is the cornerstone of the company's success. Matt's vision extends beyond the balance sheet. He dreams of doubling their service area by 2030, making Benjamin Franklin Plumbing the go-to residential plumbing company on the Treasure Coast. His mission is to provide not just plumbing solutions but personal fulfillment, and to be the beacon of excellence in the industry. With Matt at the helm, the future of Benjamin Franklin Plumbing is as bright as ever.
MaryBeth Black
Owner
MaryBeth Black
Owner
MaryBeth, alongside her husband Matt, became the proud owner of Benjamin Franklin Plumbing in 2019. With a shared vision, they've transformed the business into a symbol of excellence and commitment to their clients. Behind the scenes, MaryBeth is the powerhouse ensuring the daily operations run like clockwork. From financial management to coordinating events that foster a sense of community and culture, her dedication and attention to detail shine through. But it's not just about business for MaryBeth. Her passion extends to her fur babies, Max and Maya, who hold a special place in her heart. She views her employees as an extended family, nurturing a close-knit, supportive team. When she's not managing the plumbing world, MaryBeth dabbles in the world of plants, off-roading in a Jeep, and shares a love for horses. Her dreams stretch far and wide, with a burning desire to one day explore the majestic lands of Africa. MaryBeth's zest for life, unwavering dedication, and her knack for turning dreams into reality are the driving force behind Benjamin Franklin Plumbing's success.
Julie McCauley
Administrative Assistant
Julie McCauley
Administrative Assistant
Meet Julie, our multifaceted team member who wears many hats to ensure our clients receive top-notch service. Since 2020, Julie has been dedicated to delivering exceptional customer care as our Client Care Specialist and Dispatcher. With her extensive experience in call taking, Julie has mastered the art of providing unparalleled support to our valued customers.
In addition to her role in client care, Julie has recently taken on the responsibility of managing payroll and invoicing, bringing her expertise to yet another crucial aspect of our operations.
Outside of work, Julie is an adventurous soul with a passion for travel. Exploring new destinations and immersing herself in the beauty of the outdoors are her sources of joy and inspiration. Having lived in the sunny state of Florida for over a decade, she is deeply connected to the vibrant energy of the Sunshine State.
Julie's dedication to ensuring your service needs are met with care and precision is unmatched. Her wealth of experience, coupled with her warm personality, makes her an invaluable asset to our team. Whether you require assistance with your service or seek travel recommendations, Julie is always here to help!
Tracy Lynn Joy
Office Manager
Tracy Lynn Joy
Office Manager
Tracylynn is the dedicated Office Manager at Benjamin Franklin Plumbing, bringing her unwavering commitment to the role since 2021. She is the cornerstone of our office operations, overseeing a wide array of responsibilities, from nurturing customer relations to executing day-to-day office functions. One of Tracylynn's standout qualities is her passion for fostering a sense of family within the company. She understands that the heart of any organization lies in its people, and she has championed numerous community outreach events that exemplify our values. Her dedication to building a close-knit community within the workplace extends to organizing company events, ensuring that the team remains motivated and connected. Having made Florida her home since 2008, Tracylynn has found a special place in her heart for the Sunshine State. When she's not busy in the office, she enjoys embarking on DIY home projects, crafting, and beautifying her surroundings through landscaping. Her creative spirit shines through in all her endeavors. As for her dreams, Tracylynn aspires to hike to Lake Geneva in the picturesque mountains of Colorado, a testament to her adventurous spirit. Beyond that, her heart's desire is to cherish the precious moments of watching her grandbabies grow up, and ultimately, retire with her husband, sharing in a well-deserved chapter of rest and togetherness. Tracylynn's dedication to her professional responsibilities and her love for family and nature exemplify the balance and warmth she brings to Benjamin Franklin Plumbing.
Jody Molosky
Permit Coordinator
Jody Molosky
Permit Coordinator
We're thrilled to introduce Jody as one of our newest members of our team, bringing with her a wealth of experience in handling permits and nurturing valued client relationships. With her exceptional customer service skills and attention to detail, Jody ensures that every interaction with our clients is seamless and satisfying.
Beyond her professional responsibilities, Jody brings a vibrant personality and a diverse range of interests to our team. When she's not diligently assisting clients and managing permits, you can find her passionately cheering for her favorite team, the Dallas Cowboys. Jody's love for sports extends beyond the football field, as she also enjoys the tranquility of saltwater fishing and the excitement of playing bingo with friends and family.
However, Jody's dreams extend far beyond the confines of her daily routine. She harbors aspirations of embarking on an adventurous tuna fishing expedition on the legendary waters of Gloucester, Massachusetts. Additionally, Jody's hopeful gaze reaches towards hitting the jackpot, aiming to fulfill her dreams with a stroke of luck. Furthermore, her bucket list includes the exhilarating pursuit of catching a rooster fish off the coast of Baja California, a testament to her adventurous spirit and love for the outdoors.
With Jody's dedication to exceptional client service, her infectious enthusiasm, and her unwavering pursuit of her dreams, we're proud to have her as an integral part of our team, ensuring that our clients receive nothing short of the best experience possible.
Cory Phillips
Warehouse Supervisor
Cory Phillips
Warehouse Supervisor
Cory is the backbone of our warehouse operations, ensuring everything runs smoothly from inventory management to truck maintenance and even handling special order parts. With his keen attention to detail and dedication to excellence, Cory keeps our operations running like a well-oiled machine.
Cory's journey with Benjamin Franklin Plumbing began in 2022 when he started as a helper in the field. Through hard work and determination, he quickly rose through the ranks, earning promotions and accolades along the way. His recent promotion to Warehouse Supervisor is a testament to his dedication and leadership skills.
Born and raised right here in Florida, Cory has deep roots in our community. He's a true Floridian through and through, and his love for the state shines through in everything he does.
When he's not hard at work, you can find Cory indulging his passions. A self-proclaimed cat enthusiast, he's always happy to share stories about his furry feline friends. Cory is also a die-hard Miami Heat basketball fan, never missing a game if he can help it. His enthusiasm for the sport is contagious, and he's always up for a spirited discussion about the latest game or player stats.
But perhaps Cory's biggest dream of all is to be the best dad ever. Family means everything to him, and he's always striving to create a better future for his loved ones. With his drive and determination, there's no doubt that Cory will achieve all his dreams and more.
Kristine Vargas
Client Care Specialist - Lead Call Taker
Kristine Vargas
Client Care Specialist - Lead Call Taker
Meet Kristine, our dedicated Client Care Specialist and the newest addition to the Benjamin Franklin Plumbing team since 2024. Kristine plays a crucial role in ensuring that client appointments are booked promptly and matched with the right technician. Her meticulous attention to detail and unwavering commitment to excellent customer service make her the friendly voice our customers first hear when they reach out to us. She ensures every client's journey with us begins on a positive and reassuring note.
A proud native Floridian, Kristine has always had a deep appreciation for the great outdoors. Whether it's camping under the stars, tubing down a lazy river, or exploring the natural beauty of her home state, she finds joy and relaxation in nature. Her love for outdoor activities extends to playing cornhole, mini-golf, and bowling, where her competitive yet fun-loving spirit shines through.
Kristine's adventurous nature is further exemplified by her dream of one day traveling to Venice, Italy, with her husband. This dream destination reflects her love for new experiences and her desire to explore the world beyond her immediate surroundings.
At home, Kristine is the backbone of her family. She is a proud mother of seven children, a role that she embraces with love and dedication. Her family is her world, and she balances her professional and personal life with grace and strength. Additionally, her affection extends to her fur babies, whom she cares for with the same devotion and tenderness.
Kristine's sweet personality and dedication to customer service are evident in every interaction she has with our clients. Her warm and caring nature ensures that each customer feels valued and heard, reinforcing the positive experience we strive to provide at Benjamin Franklin Plumbing. We are thrilled to have Kristine as part of our team, where her contributions make a significant impact every day.
Maria Matt
Client Care Specialist - Lead Dispatcher
Maria Matt
Client Care Specialist - Lead Dispatcher
Since joining Benjamin Franklin Plumbing in 2024, Maria has been an indispensable part of our team, serving as our dedicated lead dispatcher. In her vital role, Maria ensures that our technicians arrive at their destinations punctually, enabling us to deliver the reliable and timely service our customers expect. Her exceptional organizational skills and commitment to excellence make her a cornerstone of our operations.
Maria is a proud native Floridian with a deep love for the ocean. Whether she’s fishing, paddleboarding, or engaging in any water-related activity, Maria finds her greatest joy by the sea. Her connection to nature doesn’t stop there; she also has a profound appreciation for the mountains of South Carolina, where she enjoys hiking and soaking in the serene landscapes.
A true sports enthusiast, Maria is an avid Miami Dolphins fan. Her passion for the team reflects her energetic and spirited personality. Beyond her professional and sports interests, Maria is incredibly creative, always seeking new ways to inspire and be a positive influence on others.
Maria dreams of traveling across the country, exploring new places, and experiencing different cultures. This adventurous spirit is something she hopes to pass on to others, showing that with determination and a positive outlook, one can achieve anything.
At home, Maria is the proud mother of two beautiful daughters, who are the light of her life. She balances her professional responsibilities with her role as a devoted mother, providing a loving and nurturing environment for her children. Her love extends to her fur babies, who are also an important part of her family.
Maria’s sweet and compassionate nature, combined with her unwavering dedication to her work, makes her an invaluable member of the Benjamin Franklin Plumbing team. Her ability to manage the dispatch operations seamlessly, while maintaining a warm and welcoming demeanor, ensures that every job runs smoothly and efficiently.
Maria's story is one of passion, dedication, and a deep commitment to both her family and her professional life. She is not only a leader in our dispatch team but also an inspiration to everyone around her. We are proud to have Maria as part of the Benjamin Franklin Plumbing family, where her contributions make a significant impact every day.