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The team of Greg and Walter is wonderful! They are very knowledgeable and professional. I would give them 10 starts if there is the option. They cleaned up all the mess and took all the trash, and there is nothing left for me to do except enjoy my unlimited hot water supplies from tankless water heater. It is amazing!
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ALL the technicians who came out recently were wonderful! I can not thank them all enough. This has been enormously stressful and through it all every person I have worked with has been professional, knowledgeable, kind and reassuring! Emergency services was excellent and prompt. Communication is clear and informative, I know who is coming, when they are arriving. Customer Service was always very helpful. I couldn't be more happy with Benjamin Franklin Plumbing and highly recommend!
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I would highly recommend this company. They are fairly priced, courteous, and clean up after themselves. Ken was the plumber that was sent to my home. He was thorough, honest and courteous. Thank you! It was a pleasure doing business with you.
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Shawn and DJ were amazing. They were very communicative. I felt like they cared about making sure everything was done timely, correctly and that even though I was not there in person that they cared about me as the customer by providing details and frequent communication by phone. They made sure our shower was fixed within 1 day during a holiday week. We are so appreciative of their hard work and professionalism. Highly recommend!
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The sales guy dj was great explained Everything given multiple options. Made it simple and pain free. Schedule next day service for a new hot water heater. If the service guys are are as good as as sales this could the one of the least stressful renovations I had in a awhile. Highly recommend! Jan3 Shawn and his partner came today to install water heater outstanding arrived on time No more than 2half hours. Personable Efficient. Everything explained cleanup great Will use. Again!
