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Prompt clear analysis and estimate did job in one day which was great bc not having water on his difficult. Replaced water line from house to curb due to break.
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Today we had Benjamin Franklin come out to service our tankless water heater. While here our technician Chandler just happened to ask about our R/O and when was the last time we had the filter changed. Good thing he asked because it has been several years. Oh and the gross filters he took off our system was disgusting. I have been a home owner a very long time and this technician was not at all trying to sell me up and make my bill higher. If you get Chandler at your home you are very lucky. Thanks Benjamin Franklin again for the awesome service!
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Cisco and his partner took amazing care of our job. They were nice, professional and communicated everything that was happening step by step. They cleaned up the area nicely and made sure we were up and running. Jack, the first representative we met to look at our situation and quote us, was also wonderful. He came back to prep Cisco before they started, and we felt at ease. This was a great experience and will hire them again. Thanks for everything!!! Shannon, Scottsdale, AZ
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Had an issue with my kitchen sink not draining. Figured it would need a snake to get rid of a clog. This was way more involved from when the home was remodeled, but they mapped, cleaned and jetted out all 4 lines that went to the main sewer line just to be sure I was happy. Snaking didn't do anything so they went and got the equipment needed to solve the issue. They didn't rush and wanted to be sure everything was taken care of. Highly recommended!
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The experience from start to finish was excellent, from customer service rep who took my call and scheduled the appointment to Jacob the service technician who completed the hot water heater installation. I was able to same day service on Black Friday. Within 2 hours of my call for help, I had a service technician at my house. Jacob was not only extremely professional and polite but also highly knowledgeable and skilled. Both Jacob and the customer service representative were patient, answered all my questions and they worked with me to get the best deal.
