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Had a bad day end with a happy ending. Went to wash my hands found that there was no hot water, Called Benjamin Franklin Plumbing and spoke with Kelley, who quickly put me at ease. They sent Josh out to replace our 10-year-old, 40-gallon water heater. He was very professional and had my hot water back in no time. I would give this company 10 stars if that was an option, for there courtesy, support, promptness and overall experience. Great Job.
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They came highly recommended and did not disappoint. Extremely prompt and honest. I thought we had a major issue. They explained what was going on with our house…and the work we did NOT need and why. Didn’t charge me for coming out. I sincerely appreciated such honesty. The tech explained everything very well and was friendly. Will be using them going forward.
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Ke Taylor of Benjamin Franklin Plumbing did a spectacular job. She helped us determine exactly what we wanted before replacing sinks, faucets and our garbage disposal. She also cleared some problematic drains. Her work is impeccable and she kept us informed by phone with regard to scheduling, etc. She is the ultimate professional AND it was very pleasant to have her in our home while she worked. We were sad to see her leave us upon completion of the job and we are more than satisfied with the results of her hard work.
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Ke Taylor's services were excellent! Great customer service, very professional and knowledgeable. Quick turnaround time called for service and the next day has an appointment. I will definitely use Benjamin Franklin’s plumbing services again. Thank you
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These guys responded literally w/in 24 hours to repair a leak within the basement. Josh was professional and understanding of the significance of work that needed to be accomplished and rushed the work on a Friday for a repair over the weekend. Highly recommended, honest work, great customer service, would go back to these guys for any future work.
