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Rick did awesome on our new water heater today he was very efficient! The whole set up looks 10x better than it did when he got there. Not only was he pleasant, but he kept me updated every step of the way and explained everything very thoroughly. The process was quick, and painless! Would highly recommend to anyone!!
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Just wanted to let you know that Gary and Johnny were both great. I had a bathroom vanity installed and two new main shut off valves installed they were a lot of work. The guys were terrific. Everything works perfectly. Great job!
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**Stellar Review for Rick Walsh, Technician at Benjamin Franklin Plumbing** I recently had the pleasure of having Rick Walsh from Benjamin Franklin Plumbing install a new 40-gallon electric water heater in my home, and I cannot praise his work enough. From the moment I called for help, Rick and his team demonstrated an exceptional level of professionalism and efficiency, completing the installation within 12 hours of my initial request. Rick's attention to detail was evident in every aspect of the installation. He provided a comprehensive package that included a 15-year, 100% parts and labor guarantee, and a 10-year annual drain and flush service. Additionally, he ensured that the water heater was equipped with a pan underneath, an automatic water shut-off (Leak breaker), and hot and cold water shut-offs for added security and convenience. Rick went above and beyond by adding an electric disconnect to bring the water heater up to current code, including bonding and necessary water piping. His office also handled all permits and fees, making the entire process seamless and stress-free for me. Rick provided outstanding service and expertise. His prompt response, meticulous workmanship, and comprehensive installation package have given me peace of mind knowing that my new water heater will perform reliably for years to come. I highly recommend Rick and his team to anyone in need of plumbing services.
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Chris was fantastic. Easy to talk too, knowledgeable and willing to come back in a weekend to take another look when. I could be down there. This whole company has been nothing but fantastic to work with. VERY happy!
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Gary was a true professional. He diagnosed the issue and fixed it in a short amount of time. He kept everything clean while working and left the work area spotless. I will use them for any future plumbing needs.
