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Ben Franklin Plumbing is awesome. I called them at 645am and left a message on voicemail; received a call back from Christine like maybe 10 minutes later. Got scheduled for an 8:30am appointment and everything went smoothly. Dave and his coworker came and looked at the issue, gave me a quote for the work (on the spot) and completed it within a reasonable time. We are a non-profit charitable organization that is run by all volunteers. We had an issue in our concession stand. Ben Franklin was understanding of our budget and helped with a little discount. I highly recommend!
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I needed a new electric water heater installed - called and they scheduled a technician to come out right away! Michael M was awesome and explained everything he needed to do, options and pricing. Very happy with service, reasonable pricing and would call again for sure if any plumbing service is needed!
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We have used Ben Franklin many times over the last several years. However, this time was a big emergency with a septic tank pump failure. Great response time, even on Sunday at 6pm. Extremely professional and tidy. Even helped my son change a flat tire. Thank you very much, Donovan.
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I had a water leak in my garbage disposal and within an hour of Donovan Boston arriving, the new disposal was in place and he was on his way. Great, prompt service. Best thing was Donovan has been my service professional for several years and I have always received outstanding service. Great company and employees.
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This is for the South Branch but Andy was amazing. Very friendly and thorough. He was very meticulous about digging cleanly and putting back the soil. The price was reasonable and we switched it when we found the real reason for the leak. This was frankly the only plumber I could find within two days without having to charge for emergency calls or whatever. Granted, the call (to have them visit) cost itself is a little expensive but I really lucked out with getting andy. Very friendly, honest, and professional. Highly recommend.
