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I would recommend Benjamin Franklin to anyone that have a plumbing issue. The Manager Brian is very knowledgeable in his craft with years of experience. He takes his time to explain your plumbing issues and will recommend what he think would be the best route to go to resolve your issue. I will give them 10 stars
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We have used Ben Franklin Plumbing in the past and always been very pleased with the outcome. Recently, my wife noticed fluctuations in the water pressure and it just seemed weaker than it should have been. Last weekend, we noticed a small leak near the house water main shut off valve and scheduled and appointment. The scheduling process was easy and the person I spoke with was very helpful. Austen arrived a couple of minutes early and is an excellent technician. He took the time to explain what was going on and the possible outcomes. His diagnostic approach was spot on and we now have a working pressure valve that doesn't leak and strong water pressure again! Since he was here, we asked about replacing our old kitchen faucet and he had the perfect replacement. We could not be more satisfied or any more happy with the outstanding work!
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Austen was the consummate service tech. He was very professional, a good listener and provided excellent service. Very knowledgeable. I would request him every service I need. Great hire for Benjamin Franklin plumbing.
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Excellent! Brian and his crew crew arrived on time, in fact before. They got right to work .The job was completed before the allotted time, answered all of my questions and tested function of the tankless water heater. Cleanup of the work space was perfect. Thanks to these ambassadors of your great company. JD
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What a great man! Super friendly and knowledgeable. He listened to all of our ideas and offered suggestions. He explained everything in a simple to understand manner.
