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We have used Ben Franklin Plumbing in the past and always been very pleased with the outcome. Recently, my wife noticed fluctuations in the water pressure and it just seemed weaker than it should have been. Last weekend, we noticed a small leak near the house water main shut off valve and scheduled and appointment. The scheduling process was easy and the person I spoke with was very helpful. Austen arrived a couple of minutes early and is an excellent technician. He took the time to explain what was going on and the possible outcomes. His diagnostic approach was spot on and we now have a working pressure valve that doesn't leak and strong water pressure again! Since he was here, we asked about replacing our old kitchen faucet and he had the perfect replacement. We could not be more satisfied or any more happy with the outstanding work!
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I would recommend Benjamin Franklin to anyone that have a plumbing issue. The Manager Brian is very knowledgeable in his craft with years of experience. He takes his time to explain your plumbing issues and will recommend what he think would be the best route to go to resolve your issue. I will give them 10 stars
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Joe did a fantastic job advising and educating us on what would be best for our home. He was knowledgeable, friendly, and honest. We really appreciated his work and his time!!
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We called this morning because the hot water heater shorted and at 11 Gary Price was here! The old removed, the new installed! Great job, friendly, knowledgeable and professional.
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Great service today for a repair in a rental property's kitchen sink. I was out of town, but Graham let me know he was on his way-then called to discuss the repair and tell me the cost- and then completed the job in an efficient and professional manner. Highly recommend!
