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Daniel and Eric were both professional, knowledgeable and very helpful. Would gladly use Benjamin Franklin Plumbing for any and all my plumbing needs. This company is also prompt and very professional and had an appointment readily available when other companies would have me waiting till the end of the week for help. They also didn’t charge me a service fee just to come out and check for the leak and gave me an estimate as well.
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Dean and Andy were professional, thoughtful, and very skilled. I would recommend them for any job- big or small. I had the entire plumbing and heating system redone at my house and they made the process easy. Dean was excellent with communication. They were thorough and detail oriented. They even checked on the system when I was out of town. I will absolutely call them for all future plumbing needs. Their dedication to good service and willingness to help went above and beyond.
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I just want to point out that I’m renting this property, and still was so impressed with their work that I’m deciding to do a review. 100/10. Andrew and Jacob showed exceptional professionalism the entire 2 day process. They were on time, courteous, friendly and their workmanship can’t be beat. You can tell they really take pride in their work, everything looks phenomenal. They took their time to make sure it was done correctly, safely, and to make sure it looked damn good as well. They started on Friday knowing it was going to be a 2 day job, and stayed hours late on Friday to make sure me, my wife, and our 2 small daughters at least had warm water and heat in our bedrooms until the job could be finished on Monday. They’ve made us customers for life, only people we will call for plumbing will be Benjamin Franklin. Good job guys! Our family appreciates the hard work. :)
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Elijah arrived early did his usual excellent job. Diagnosed the problem, fixed it fast and did not leave until he was sure everything was good. He is also a very pleasant fellow and my wife and I both feel very comfortable when we see that it is him arriving in the truck.
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Hard working, fast, efficient and professional. Amazing customer service. Armando on the phone was very kind, helpful and understanding. He talked me through the panic I was feeling and was able to send a crew out within the hour. Evan the technician was knowledgeable, personable and did an awesome job. 10 out of 10 highly recommend!
