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Benjamin Franklin Plumbing® of Medina Reviews

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5

236 reviews

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  • Inez Seuffert Profile Picture

    Inez Seuffert

    Over the years and living in several homes, there is always a need for a plumber. Recently, in an emergency situation, I called Benjamin Franklin Plumbers. They sent out a true professional gentleman who not only was quick but so efficient he saved me from having more damage from a water break. I cannot say enough good things about Matt Drake this great Plumber that handled this crisis. I will request him on every plumbing issue I have as long as he is available. Great Plumber, superb manners, efficient and courteous in every way. I would give Matt a ten star review. He surpassed the five star. Truthfully!!

  • anthony valentine Profile Picture

    anthony valentine

    We had a small leak in our finished basement ceiling, Ben Franklin Plumbing was able to send a technician over first thing this morning and get us repaired in just a couple hours. Mike was so kind and personable throughout, he assured me he was here to help and did so with a smile, cracking jokes to help me laugh and breathe through the stress of the whole situation (right after Christmas of course). He got us back operational and he left feeling like an old family friend. Highly recommend Mike P. with Benjamin Franklin Plumbing and Drains! Thank you!

  • Candice Ledoux Profile Picture

    Candice Ledoux

    Replacement of the fill valve of our toilet. Took like 5min, he was done. I'm quite independent but will not mess with plumbing or electrical. Awesome to have someone to call to fix issues promptly. When it rains it pours, needed another repair of the tub faucets & had to call them back out. We were again promptly taken care of by Matt & so pleased at the young man's manners. Thank you So we had to have another repair done, this time the replacement of heat tape on our waterline under the house. This service was done by Ethan and yet again the company sends us the greatest professional young man. Explained everything he was doing and popped in several times to keep us informed of things found & progress made. Thank you all so much for providing an amazing service. We'll worth every penny spent. Ethan saves the day again, 10/23/24 addressing a water heater issue, bless you sir for helping me understand and fix the issue.

  • eileen lee Profile Picture

    eileen lee

    Matt did a great job helping me with selections for a new toilet and sink fixture. He showed me the options. Recommended certain features. This was only the estimate phase. Next he gathered what was needed and installed. All in one day! I'm so pleased in job well done. Oh did I mention his humor! Could he be taking lessons from the boss.

  • Kevin Grigsby Profile Picture

    Kevin Grigsby

    Ethan came in and detailed what may need to be done to fix the drainage issue in our kitchen. After doing his due diligence, everything flows as expected. He explained where issues were and what to do going forward!