-
I recently had the pleasure of working with Iris at Benjamin Franklin Plumbers. She replaced a 50 gallon water heater in my attic, handling the job with remarkable skill and professionalism. It was a seamless process! She took the time to explain the installation process and her expertise was evident as she efficiently navigated the tight space & compartment. I highly recommend Iris her top-notch service and expertise will undoubtedly exceed your expectations. *images provided they did protect stairwell my kids had inadvertently moved everything out of place. But they fixed it. No damages to report lol.
-
The company is very responsive and communicative. I received updates on when my plumber would arrive and who to expect to arrive. Jorge did a great job giving us an estimate of the work to be done and what to expect. Iris was absolutely amazing helping us through the process of understanding what was wrong and how it needed to be repaired. She was very patient with our questions; she arrived promptly as promised; she made sure everything went smoothly and was completed efficiently. Iris is the BEST!!
-
Neil Young came in and took care of our needs. It was a bit of a rush appointment but not an emergency and he was able to work out the issues and get us fixed. Everyone from phone call to scheduling was great! THANKS TO EVERYONE. 100% RECOMMEND THIS COMPANY
-
I had a major leakage at my home and did know where it was going on. Iris came out at the appointed time. She checked all places where a leakage could happen, and advised me. We found what was causing the leakage and she gave me options. I am very satisfied. The service fee was very reasonable, and I consider the cost for the options to also be very reasonable.
-
Iris & Neil came and surveyed our site. They were very quick and provided an excellent overview of what would be done to install a tankless heating system in our home's attic. They were very knowledgeable and professional. We were very impressed, and will give their explanations allot of consideration when we are ready to go ahead with the project.
