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Joe was fantastic! He was professional, knowledgeable, and quickly resolved our plumbing issue. His genuine and friendly approach made the whole experience smooth and stress-free. Highly recommend!
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Thanks to Brennan for expediting the service call within 24 hours! Service Tech Kyle was the right person for the job! Great attention to detail with the communication about his processes and with his execution of the tasks. He was always conscious of cleanliness and the cleanup of the job site. 100% great job. 5 Stars for sure!
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Josh was excellent. He explained each step as he went. He was courteous, helpful. He did a super job. Made sure it was all good before he left. Cleaned up afterwards. I was very happy with his work. Thank you Josh. The price is high but I'm still happy.
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Sam was great! He took the time to explain what was going on with my blasted water heater. When it was time to make a final decision he had no problem waiting a few extra minutes until my husband came home. When my husband was home Sam went over everything again. We picked the heater and the next thing we knew…. Boom it was in! Thanks Sam
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I was very pleased with the service I received from Benjamin Franklin Plumbing. Mr. Miles was the technician that was sent to my home. He was very professional and transparent. He took photos, explained exactly what needed to be done and the customer service was A+. Thank You.
