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Joe S. Showed up very quickly after my initial call and did everything right!!!! He was kind and generous. Listened to my concerns and handled the whole job quickly. I want to thank him and the whole team for a quick and efficient job! Excellent work! Extra thanks to Ed for the way he handles customers. Very happy!
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Peyton was absolutely outstanding ! ! He makes operating that Bobcat look easy. You can tell it is like 2nd nature to him. Very smooth, quick with precision. Outstanding ! ! I built my own home and do quite a bit of other projects myself; therefore, I'm skeptical of the quality of other people's work. Peyton definitely impressed me today. " Outstanding " ! !
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Joe and his assistant were very thorough, friendly, and supplied us with several options to choose from. Answered all of our questions and gave us a business card. Very happy with the appointment. We're getting several estimates before making a decision and he did not apply any pressure for a decision.
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Joe was great and answered all my extensive questions and did not rush me to make a choice. He was very personable and shared professional insight and personal preferences when asked. He demonstrated his career knowledge in a clear understandable manner which was greatly appreciated. This was my first experience with Ben Franklin plumbing and was very pleased with their customer service. Even my pets were happy with their visit and friendliness.
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I recently had the pleasure of working with Dave D to install a new filtration in my home, and I couldn't be happier with the service! From the moment I called, they were professional, friendly, and responsive. **What impressed me the most:** - **Prompt Service:** They arrived on time and were ready to tackle the job. - **Expertise:** Dave explained everything in a way that was easy to understand. - **Fair Pricing:** The rates were transparent - not the cheapest but I liked their approach I highly recommend Ben Franklin to anyone in need of these services. Their dedication to customer satisfaction is truly commendable. I will definitely be calling them for any future needs!
