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I recently had the pleasure of working with Dave D to install a new filtration in my home, and I couldn't be happier with the service! From the moment I called, they were professional, friendly, and responsive. **What impressed me the most:** - **Prompt Service:** They arrived on time and were ready to tackle the job. - **Expertise:** Dave explained everything in a way that was easy to understand. - **Fair Pricing:** The rates were transparent - not the cheapest but I liked their approach I highly recommend Ben Franklin to anyone in need of these services. Their dedication to customer satisfaction is truly commendable. I will definitely be calling them for any future needs!
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Matthew did a great job explaining the process and solutions. He also gave me some personal opinions. I didn’t know how unprepared I was to start. He gave me some insight on what options I have. I appreciate the personal aspect of it all. He made everything very simple to understand and how I can move forward. Thanks again, I will be calling here shortly to get started
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Super quick response. It wasn’t an emergency for me, a minor leak that a bucket could catch under my sink. I expected next day, but was pleasantly surprised when they arrived under 2 hours of calling. The tech was very polite and professional and got the job done fast. Thanks
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The technician we had come out named Todd was amazing. He was very personable & very educated. He fixed our clog & got everything running smoothly. There was a bit of a miscommunication the first time he was out(which was mainly on our end not his). He came out the next day & made everything right. He went above & beyond & exceeded our expectations. If I could give more than 5 stars I would.
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Jon was terrific and professional. I’m deaf so we had to be a little unconventional but he rolled with it happily and got us set up for the service we need. Cody and his crew did very nice work and installation. Everything went great from start to finish, very thorough.
