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Tobias was awesome. So professional and very kind. Was hard working and got the job done quick! 10 out of 10! Derek was so sweet! Willing to help and answered all my questions! Even Kora, their dispatcher was so sweet and pleasant to talk to! I would highly recommend this company!
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It was great to see Jeston again, he is always professional and personable. He knew exactly what happened, what needed to be done and fixed it in a very short time. Ever interaction I've had with Benjamin Plumbing and Heating has been excellent. This company and their employees set the bar very high for customer service, responsiveness and professionalism.
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We were extremely happy with the service from Benjamin Franklin Plumbing. We called after 7:00 pm on Saturday night and they sent; Toby out who was totally professional and knew his job! It was on the expensive side but well worth it. Thank you!
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Our plumber was amazing! He definitely went above and beyond. He made sure to explain everything and make sure all our questions were answered. Very thorough and professional with an amazing personality. I did have some communication issues with the receptionists and it felt a little unprofessional there but the plumber was amazing.
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We just had water filters changed but he came on time, gave the estimate, wore foot covers over his boots,and after we accepted the estimate took care of the work quickly. He took the old ones away and was a pleasure to deal with. kudos!
