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Jeffery did a great job, at our house early, didn't waste time, was done in a jippy. He even went the extra mile and tighten up my tank the toilet, improving on the repair work I started on our toilet. Everything looks professional, and even better than what the contractor did when they built the house.
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I would have appreciated a more detailed invoice, but otherwise the service was fine and even included a modifications to make future shutoffs easier. Update: Jeff came back to take care of the leak that remained after a different crew had installed a new water line to the house. He took a lot of time to try tracking down the source of the leak, and because he was unable to do so definitively he called dispatch And scheduled the firm’s leak detection crew to come back the next day. All of this was under warranty, so there was no charge. I found all this very satisfactory and good service.
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Mr. Hamilton was polite and fixed our broken copper pipe quite quickly. Before beginning, instead of quoting me for the work I asked for, he tried to up sell me on a $17k full piping replacement. I wasn’t very happy that that was the first price he gave me. I never asked for that. I would have given 5 stars if he told me the price for the work requested prior to trying to sell me a $17k piping job. Furthermore, he tried to get me to finance the work. How insulting, I would never finance this type of work. Especially through a plumber. Please stay in your lane, you guys are good plumbers, but lousy at selling. Thank you for great work performed!
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Fast, friendly service. Dispatch took the call on Sunday and they worked me in first thing Monday morning. True professional, explained the repair and way forward restoring water supply in a few hours. Great job, highly recommended.
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Very happy with speed & quality of the service I have received. When I had a burst pipe, this company had me back up & running with all new pipes before any other plumber could even send someone out to make a quote. Today they took care of a clogged drain pipe within a few hours of me contacting them. Definitely recommend.
