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Benjamin Franklin plumbing and my tech was Eric Charon. First of all they were very fast to come out. Eric was awesome he helped me layout the whole hole tank and marked it because I had no clue where it was. Told me exactly what to expect and how it was going to be done. Eric was very friendly and professional in his time with me. Overall I am very pleased with the service and price. I can’t say enough good things about Eric and Benjamin Franklin plumbing other than I know I found a company to help me out with plumbing. Definitely recommend this company!
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Matthew is a fantastic tech that diagnosed our issue and advised us of the necessary repairs. He was very helpful and very customer service oriented. Matthew completed the repairs in a timely manner. Also, Kendra kept us very informed every step of the way and worked with me on Matthews arrival times. I recommend Matthew and Benjamin Franklin to anyone for your needs.
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⭐️⭐️⭐️⭐️⭐️ Excellent Service – Highly Recommend! I had a toilet leak that caused water damage through the ceiling, and did an outstanding job fixing the issue. They were prompt, professional, and extremely knowledgeable. They quickly identified the problem, explained the repair process clearly, and completed the work efficiently. The quality of their work was top-notch, and they left everything clean and tidy. I truly appreciate their expertise and attention to detail. If you’re looking for a reliable and skilled plumber, I highly recommend them!
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We got our septic tank inspected and our technician, Eric was amazing. Very knowledgeable and kind. He was very patient in helping us understand how everything worked and was very obviously not fishing for money but was rather doing his best to save us money by telling us all the information on what we truly needed and what we can realistically wait on. WHEN we go back it will mostly be because of his service today.
