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Sam Barclay came out today to do a plumbing inspection. He was on time, friendly, and knowledgeable. He called before arriving to let me know when he would arrive. He provided education about my water quality, and made suggestions for improvements. He gave options for dealing with a toilet leak. I have a Maintenance plan, so I didn't have to pay any additional for this inspection, which was very thorough.
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Chad came to inspect our current water filtration system, and give us a quote on a new system. He was super friendly, very knowledgeable, and provided us with a variety of options while explaining what each components purpose is. We felt he was honest and trustworthy and didn’t try to up sale on items we didn’t need. We’re still deciding on what we’ll have installed so another review may be coming soon. Update: Had BF install a new home filtration system including a larger water pressure tank, UV filter, water softener, and sediment filters. Installation went with a few minor hiccups but the end we’re happy with our system and service!
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I am extremely satisfied with the service I received. Chad who came to my home was prompt, professional, and knowledgeable. He was able to quickly diagnose the problem and provide a solution, and the work he did was of high quality. In addition to the excellent work, the customer service was also top-notch. I highly recommend Benjamin Franklin Plumbing Company to anyone in need of plumbing services. Their expertise and excellent customer service make them a reliable and trustworthy choice.
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Chad and Will were great. They moved my water conditioner and installed a new hot water heater. Chad was great when I asked him to also do the plumbing for a utility sink between my washer and dryer. Will was great on installing my new cooktop. Would recommend those two for any of your plumbing or gas needs.
