Benjamin Franklin Plumbing® of Florence Reviews

What a great experience with this company! The appointment setup through a very friendly and professional representative is where it all started. Today they came out to repair a leak I had behind the shower in one of my bathrooms. WOW, the problem was in the wall, the guys that came found the issue and offered three remedy options. I went with one that included some pipe replacement as well as a solid repair of the problem that was causing water to leak inside the wall. I really did not know how this would turn out and am glad I went with a company that offers a warranty. My shower is fixed and I feel certain that it was done correctly. Next week they will return to do a replacement of an outside spigot that has a slow drip. The inside the wall leak had become urgent but I will rest easy tonight. Thanks guys for the terrific job!

Joel was super nice and extremely helpful. Finished 2 different projects in under 1 hour. Highly recommended

On time. Very professional and fast.

Carl was very professional, patient and knowledgeable!

Patrick, Bennie, and Aaron took excellent care of our family when our hot water heater decided to retire. Even after delays due to water cut off issues, Patrick patiently and professionally took out the old unit and installed a new tankless hwh. No more cold showers! Thanks again!

Was very quick with getting the job done..Very Satisfied

Very friendly, proffesional. Showed you prices and lets u decide what u need done.

We called multiple plumbers and either they didnt answer or were 2 weeks out for service. Found yawl via recommendation of a friend. Joel the technician called back within 30 mins and he was was outstanding! He was punctual, knowlegable and very polite. We had a terrible clog in our drain, backed up sinks & Joel stayed late to fix the issues immediately after inspection. Excellent service and a really nice professional technician. Thanks Benjamin Franklin! Highly recommend!!

Carl did a fantastic job today. He was friendly and timely. He showed us what the problem was and explained how he would fix it. He did not leave us with a big mess to clean up. I would highly recommend Carl..

Joel is great! Very knowledgeable and down to earth on what needs to be done and what doesn’t. Great experience, highly recommend.