Benjamin Franklin Plumbing® of Doylestown Reviews

Love these guys. We woke up with no hot water. We had Pat here in 2 hours. He found that the breaker to the heater was tripped. But, he didn’t stop there. He waited for the water to get hot, which it didn’t. He diagnosed the problem and fixed it under the warranty. Great service and nice guy.

Jason did a fast and good job. Thought it was expensive.

Will use again! Answered phone immediately, was able to have service for leaking Hot Water Heater in less than 3 hours. Joey was professional, knowledgeable and educational and got the job done. The new product is far superior to what we had before.

Very Professional. Job well done with courtesy and efficiency. Will definitely use again as well as recommend to others.

My hot water heater was about to go south on a Thursday so I called Benjamin Franklin Plumbing and they were at my home at 8AM on Friday ready to due business. Jim arrived and assessed the situation and in 5hrs time with his assistant they had fixed the plumbing and installed a new hot water heater. From start to finish the installation was perfect and professional . Extremely happy with their quality of work and timeliness. Excellent Job!!!!

He was awesome and did a great job. Very Happy

Very professional and friendly. No pressure just facts and excellent advice. Very happy!!!

There were two technicians, Jack, and unfortunately, I do not remember the second technicians’ name. I give them both 5+ stars. **The price for labor, that is not disclosed and is way too high. There is a $99 fee for the estimate, that is added to the final cost, that is given without any breakdown for each service or part(s) needed. I understand their skill level is extremely valuable. Both are definitely "A-Techs." But the parts needed were less than $300, that leaves $1500 for labor, overhead, miscellaneous supplies, and taxes. They were here for two hours or less. So even if you only use $1000 for labor, that is still $500 per hour. I do not know of any building trades that can justify that rate. **Again, the technicians were both extremely knowledgeable, considerate, and professional. I have nothing but positive for them both! They did a great job, left nothing to clean up, and we now have heat again. Thanks Guys, Scott

Jim was great !!! He showed up on time, called ahead of time to confirm the appointment and when he would be arriving. I showed him what I needed done, he inspected it, gave me an estimate and once I approved it, he started work. He was quick, efficient and personable. He put shoe coverings on every time he entered the house, cleaned up any mess he might have made and showed me the finished work when he was done. I would definitely recommend them to anyone else and use them again if I had the need.

Jimmy as well as your office staff are very pleasant and professional ... Jimmy made every effort to come up with the most cost-effective solution to our problem