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Great experience with Riley!! He was on time and explained everything that needed to be done and what he would be working on. Riley was efficient and very knowledgeable. Definitely, will call Riley again if I have any plumbing issues.
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We have used Ben Franklin Plumbing twice now and have been extremely impressed with their service! The first time, we had a toilet tank break and water all over on Easter Sunday. They came out the same day and replaced the toilet with no extra weekend or holiday charge. Andrew Duff gave top-notch service recently and was so friendly and knowledgeable. I would highly recommend this company for your plumbing needs.
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Very happy with the response we got from Benjamin Franklin Plumbing. Alex was so knowledgeable and carefully checked everything in my elderly parents home. We needed a new water heater and Alex got it scheduled the same day! They are very good at texting and calling when on the way which is so appreciated! Alex also did such a good job of pricing out and explaining he few items we need to have repaired in addition to the water heater. Very happy with this company!
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⸻ I had a fantastic experience working with Cristian and Cristi. From start to finish, they were professional, knowledgeable, and efficient. They quickly diagnosed the issue, explained the solution in clear terms, and completed the work with high-quality craftsmanship. Not only did they arrive on time, but they also left the work area spotless when they were done. Their pricing was fair and transparent, with no surprises. It’s rare to find a tradesperson this reliable, and I wouldn’t hesitate to call them again for any plumbing needs.
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Our technician was very knowledgeable about what we needed. He did a thorough inspection. He made recommendations for us to consider and installed a new toilet! He was very professional, considerate, and very helpful. We are pleased with his service!
