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Benjamin Franklin of Denver always gives me quality service and uses the most up to date tools to make sure the job is done well. Everyone who has done work for us has been skilled, knowledgeable, honest and effective. Jared in particular has been our house a few times and has done an amazing job. He always makes a point to present us with all of the options instead of just the highest cost ones. For example, another company had unsuccessfully attempted to clear roots from my sewer line told me the only option I had was to repair a portion of my sewer line which is insanely expensive. While it is true that the line needs repair, Jared also offered me a temporary but much more affordable fix and was able to clear all of the roots and debris out of my mainline using the most up to date plumbing tools that many other companies do not use. This company is trustworthy and always looks out for the customers best interest from my experience. I would highly recommend using Ben Franklin and taking advantage of the Ben Franklin plumbing subscription which gives you a discount on any work done.
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Christian always has a smile and explains the issues in terms that could be easily understood. He advised us his strategy and how he intended to fix our situation without being a salesman. He completed the job on a late Sunday afternoon that allowed us to schedule the drywall repair and carpet install ASAP
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Very professional, & knowledgeable. Able to explain all the details. Kept in touch with me while we waited for our tub to arrive. He allowed me to reposition the soaking tub a lot of times until we found the perfect position for it!
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Jared is an angel. Had an issue and he arrived on time and was so friendly. He explained what he was going to do during the visit and educated me during the process. He was an extremely big help to me. He was honest and not pushy or salesy at all. I cannot thank him enough and would recommend him 10x over!
