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Brandon and Ed were great! They were professional, knowledgeable,and friendly. They went above and beyond. If you need a great plumbing service give them a call. They worked hard for 2 days! We had a big order: install 2 toilets,a pedestal sink and the faucets, 3 faucets, new water heater, fixed clogged stationary tub,replaced main stack .. whew and they were very nice. It was such a help to us since we are older and can't do this work ourselves . Thanks again!!
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The plumber was nice, I just don't understand why every plumber state valves need replaced. I just wanted a faucet changed out, thought about 500 but was quoted 1300. Thank you for the quote tho and he's a very nice serviceman.
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We used Benjamin Franklin to repair / replace several shut off valves that had seen better days. Their work was exceptional! The plumber was on time, very informative and everything looks great! Thanks for helping us out!!
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Benjamin Franklin has been recently brought out by a new company. I am very happy with the changes the new company has made. I had had a sump pump installed a year ago and had problems with it ever since. My technician, SPENCER, who is with the new company, came out and gave me an estimate for a new sump pump. He discussed my options and make sure I understood everything. He was very kind and patient with me. I had just had surgery the day before and still had anesthesia fog brain. He was able to come out the next day to install my double pump with back up battery. He was very professional, quick, polite, and very nice to work with. Very, very happy with the service they provided. And will use them again.
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Troy Hallman Jr had worked on several calls we made for service and he is a great worker, does wonderful work and takes time to explain it to us and answer any questions, my husband and I being 76 really appreciate how nice he is to us even simple questions. He does a wonderful job every time he has done jobs here! We are very satisfied!
