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Benjamin Franklin Plumbing® of Dallas Reviews

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4.8

2187 reviews

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  • Shell Dannelley Profile Picture

    Shell Dannelley

    This review will include 3 of your people. Corey has been to our house before. Like then, he was honest, knowledgeable and not pushy. We set up the installation, and in just a few days Lionel and John came out. They were great - very helpful with information and suggestions on a site. They did a great job and left the area clean. The water already tastes and feels better. Thanks again!

  • lynn ward Profile Picture

    lynn ward

    Thank goodness for Baker Brothers and David Jason, one of their men working on Saturday. I just had foot surgery and water was all around the toilet and soon to be on the bamboo floor. I am grateful for the office finding someone right away! Bakers Brothers,May each of you be blessed this Thanksgiving! You certainly deserve many blessings! On Monday my toilet was replaced and the old carried off. Then my Hot Water Heater was drained and I bought their annual membership, which I think will be very helpful! The owner, David talked with me and found me the perfect toilet for my small bathroom space. See photo. Thank you for helping my Thanksgiving Week to be even more grateful. Always check their coupons before they arrive; and they send them to your phone if you wish.

  • Satch 43 Profile Picture

    Satch 43

    I have been using Ben Franklin exclusively for many years, ever since they rescued me from a total mess in my kitchen the day after Thanksgiving. I had a house full of guests for the weekend, and they were the only outfit that would send a plumber to my house that day. He fixed everything quickly and at no extra charge. Since then I have used them for many problems in my large home including replacing a water heater, and three recirculating pumps. The last two were still under warranty and were replaced without any charge to me, including no charge for the travel and time. Every plumbing visit has been timely, thorough, quickly taken care of, and fairly priced. I recommend them highly, without qualification.

  • Tracy Bigelow Profile Picture

    Tracy Bigelow

    Alan has been incredible! He has kept me informed and explains things in a manor I can understand. I asked him a question via a text message late last night, not expecting an answer until morning since it was after hours, however, he responded immediately! He’s very knowledgeable and cares about his customers.

  • Tracy Allen Profile Picture

    Tracy Allen

    Chuck was very professional and able to diagnose the leak behind my sink efficiently. Would recommend Benjamin Franklin for all of my plumbing issues. Professional, personable. efficient and honest!! I had water damage in the wall and under the sink and he referred us to a company that specializes in addressing water damage.