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Benjamin Franklin Plumbing® of Charlotte Reviews

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4.8

3573 reviews

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  • Audrey Savage Profile Picture

    Audrey Savage

    He is really nice! He will be coming back Thursday ! I look forward to seeing him then! Your office staff Heather was excellent and so nice! When work is completed I will try to send photos! He eased my mind a lot! Can not wait till job is finished! Thank you for everything! Sent some photos of completed work! It took longer than I thought it would but I am so glad it is done! Mike did a great job even when he came back to fix a few things! The floor guys Carlos and his team were awesome! They all worked hard even when I was stressing out they were very kind! Your office staff were so great! I have a new appreciation for plumbers and the work they do! Yes it was expensive but great work! You all were very honest with me and did not hide anything like I felt the other company did! No names of the company will be mentioned ! I pray that they were honest with me and were just backed up! I wish you all the best! Have a great Christmas and a Happy New Year! Added plumbing problem Jan13 guy did excellent job

  • Vondalyn McQueen-Simmons Profile Picture

    Vondalyn McQueen-Simmons

    I had an excellent experience with Travis! He was prompt, very professional and knowledgeable about my plumbing concerns. My water pressure was very low. He found a busted line in the crawl space. He answered all of my questions and took the time to explain everything to me why i was having these issues in a way that I could understand. He answered my questions about my water softener as well. I highly recommend Travis and Benjamin Plumbing for any or all of your home needs.

  • Brittini Callies Profile Picture

    Brittini Callies

    Mike is phenomenal! Very knowledgeable and competent. He got out to me right away both times I needed him and finished the job quickly without any issues. He will continue to be my go to for any plumbing related issue!

  • Merry McCreary Profile Picture

    Merry McCreary

    Very pleased with their response to my somewhat urgent situation. Jason was early, professional, respectful and had the problem resolved quickly. Jason was very neat as well. Would not hesitate to recommend.

  • M Gordon Profile Picture

    M Gordon

    My water heater went out the night before and was leaking water all over the garage floor. Called Benjamin Franklin the next morning at 8:00am. A nice lady took my information and stated they will call when on the way and they would be at my house today. Adam arrived at my house around 10:30am and gave me an estimate for a new water heater. The price was reasonable, Adam was able to install the new water heater the same day and completed the work by 1:30pm. Adam was great, very friendly and did a good job answering my questions. My new water heater works great. If your looking for a good reliable plumbing company call Benjamin Franklin Plumbing.