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I had a fantastic experience with Benjamin Plumbing when Willy installed a new water heater in my home in Sarasota. From start to finish, the service was professional, efficient, and affordable. Willie was punctual, courteous, and took the time to explain the installation process. I was impressed by his attention to detail and the quality of the work. My new water heater is working perfectly, and I’m grateful for his expertise. Highly recommend Benjamin Plumbing and Willie for anyone in need of plumbing services in Sarasota!
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Thomas and Marvin were both very helpful! They took time to explain things and answer questions. Thomas coordinated everything and Marvin did the actual installation of a water heater. They were thorough and ensuring everything was working correctly before they left. I was very pleased with This company and would use again.
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I had some issues with a couple other plumbing companies. I had an appointment scheduled with this company. I was able to install the toilet myself, so I ended up cancelling my appointment. However, customer service on the phone was good, communication about my upcoming appointment was good, and they were not going to charge a service call just to give me a quote (which is what a lot of other companies said they do.) To be fair, the lady on the phone says they normally do charge a service fee, but they had a promotion and were waving it. I hope they stick with waving that fee, because they will be my first call in the future when I have a plumbing issue.
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Thomas was knowledgeable and helpful. He explained the options for dealing with my water heater's issues and arranged for installation of a replacement heater within the same day. The technician's work was outstanding. I am very happy with the new heater.
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Demetrick was my Plummer, he was professional and pleasant to have in my home. Very impressed with his knowledge and experience.
