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Benjamin Franklin Plumbing® of Billings Reviews

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4.7

551 reviews

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  • James Young Profile Picture

    James Young

    Very courteous, knowledgeable and hard working individual. He tells you up front what the job will cost, and then if there are any changes he will let you know those as well. Therefore, you are not surprised by an incredibly inflated bill by someone charging you hourly and dragging the job out. Instead, he looks at the situation and provide you a quote. You know what it will cost up front. Then he gets it done fast and correct the first time!

  • Adam Dennis Profile Picture

    Adam Dennis

    Best customer service. They did a great job. Same day service to replace my water heater and fix my leaky bath tub. They did have to cut a bigger hole in my ceiling to get the pipe to fit and be up to code. I completely understand they are not a construction company and had to do a little patch work and add some insulation but no big deal I would highly recommend these guys to anyone who is looking to get the job done correctly

  • Deborah Olivera Profile Picture

    Deborah Olivera

    They are reliable and do great work. They have fixed many issues for my mobile home and I’m so satisfied with there technicians, I’ve always got a quick resolution to the problem. There so nice and friendly too.

  • Christina Antonucci - Eye On Destiny Profile Picture

    Christina Antonucci - Eye On Destiny

    Chris and JG did a great job installing my new water heater! They were quick, very efficient, and did quality work. They came out the same day I called for service! (Even though the national service center said they didn't service my area!?) Very pleased I can take hot showers again!

  • wendy keating Profile Picture

    wendy keating

    Guys are awesome! Not only did I receive service immediately after I identified my problem, but they worked fast and replaced my hot water heater for a reasonable price. They were extremely polite and kept me informed every bit of the way. Call them, they’re wonderful.