Benjamin Franklin Plumbing® of Baltimore Reviews

He did awesome job

Ira came out to troubleshoot a low water pressure situation. He was extremely polite and considerate. I'd give him six stars if i could. His depth of knowledge was impressive. He explained exactly what he was doing to trouble shoot the issue and he quickly narrowed it down to a faulty component in our well water filtration system. He is extremely professional and I wouldn't hesitate to give him a call again!

Was very happy with the service I received. Definitely will use the company again.

Irs Miller of Ben Franklin Plumbing,Mt. Airy, MD phoned 15 mins before he was due at my home to let me know he would be on time. He introduced himself & went right to work doing routine maintenance on my tankless water heater. Once completed he asked permission to check both bathrooms plumbing and then checked water hookups on my washer & explained what he was doing. He adjusted water levels in both toilet tanks, adjusted slow flush too He was friendly & professional and pointed out some future trouble spots to be aware of My maintenance. plan with them is ongoing & zi trust their advice. I know I will call him when I have a problem to fix,!! Excellent service guy & very knowledgeable. Chrome K. April 4,2025

We love Benjamin Franklin Plumbing! The techs we have had have been so professional and helpful, personable, and honest. They come out at a moment's notice and work hard until it's all done, which is relieving. We will continue to call them every time we have a plumbing need.

Ira was super efficient and helpful. He was able to diagnose the issue and even offered us free information on how to manage basic plumbing issues around the house by ourselves.

Outstanding service, always on time, always friendly. I appreciate the transparency and the options when we're doing work (appliance options, cost options, bundling, etc). I'm a happy customer in Frederick, MD.

The delivery person was very professional and helpful

My experience with Benjamin Franklin was outstanding from beginning to end. Justin, who answered the call was great. Ira our technician was polite and knowledgeable and really explained all parts of my water heater installation. He left the area where he worked cleaner than it started! highly recommend Benjamin Franklin plumbing! o

We have used Benjamin Franklin several times now and we are consistently pleased with the service and staff. Always professional and courteous. Will continue to use their services. Highly recommended