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The Technician Austin was very nice, professional and knowledgeable. He did a great job. The only negative thing I could say. Is the price $$ I had to pay for the service. Also, they don’t repair the sheet rock in the wall. I will need to have someone repair it. I did have same day service which was a plus.
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Benjamin Franklin Plumbing installed our hot water in 2009. We knew we needed a new one so the phone call was a very easy one. Benjamin Franklin Plumbing did not disappoint. From the first phone call, to the service, to the professionalism, to the installers and even the price --- Outstanding! Highly recommend! Five stars!!
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I called Benjamin Franklin Plumbing and Trevor came out. He looked at the two toilets and gave me his assessment and then he gave me the costs of the repairs/parts I needed BEFORE beginning the work. He was efficient and nice. Work is guaranteed for 2 years!!! I plan to use them again if needed.
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We had AUSTIN come and check out a leaky shower dripping into our crawl space. Austin was professional, friendly and very knowledgeable. He investigated the water leak and solved the problem! We also asked him other plumbing questions which he answered with expert advice! Very pleased with Austins service!!
