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Benjamin Franklin Plumbing® of Andover Reviews

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4.8

1622 reviews

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  • Deryann King Profile Picture

    Deryann King

    No plumbing emergency is ever easy to deal with as a homeowner however, I appreciate Ben Franklin for their amazing service from start to finish, Jeremy came the very next morning as early as his schedule would allow. He was friendly personable, and really took the time to listen to me and offer the best solution. He provided a reasonable quote and took care of our issue quickly as a result. I believe that I will continue to use Ben Franklin for any of my future plumbing needs.

  • Brenda Àbreu Profile Picture

    Brenda Àbreu

    Satisfied prompt Service. What I thought was going to be a $4000 job. It wasn't the pipe that I was thinking. Thank God. Elliot was awesome finding where the leak really was coming from.They need to install a new Plumbing pipe and toilet😊. Elliott found the problem on Saturday., Was gonna have someone here ASAP Monday I suggested Tuesday if that was okay. 'cause it's my day off since it wasn't urgent and he totally agreed Tuesday would be great. They work well with their customers. You don't know the condition of what was underneath my 3-year-old toilet. I just purchased this home and it was put in 3 years ago by LLC. Only Dana and I saw the Poorly condition. I'm sure he had to take pictures😊 Thank you very much, Dana for your hard work.Here is a photo of a very well done job by Dana.

  • alison layne Profile Picture

    alison layne

    I recently used Benjamin Franklin Plumbing, and I couldn’t be happier with the experience. From start to finish, Felix was top-notch. He was prompt, professional, and took the time to explain every step of the process. Felix was incredibly knowledgeable and went above and beyond to ensure the job was done right. He respected my home and left everything spotless. It’s clear they truly care about their customers, and I wouldn’t hesitate to recommend them to anyone in need of plumbing services. Five stars all the way!”

  • Mary Profile Picture

    Mary

    I have to say that I was very happy with the service that I was provided at my Moms house. I live in another state and I try to maintain my mother’s home remotely so there are times when it can be quite challenging. The technician “Ben” was super helpful in every aspect of service. He was very kind towards my mother as well which I greatly appreciate. I would definitely recommend this company and I’ll be sure to call on them for any future needs. Thank you so much Ben. 😊

  • Gerald Marmat Profile Picture

    Gerald Marmat

    Dana is an excellent professional plumber who knows his craft. Really great customer service. A+++ Dana recommended a sediment filter to resolve the the quality of the water and recent work on our well. He replace a blocked cold water washing machine valve and faulty toilet valve. Excellent service, quality and pleasure to meet him and to be your customer for life. Highly recommend Dana. Jerry & Nancy