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JR. and Ryan were at my house for 8am, and they stayed late to finish my boiler install. Both were true professionals and really great guys. Their work is outstanding. I can't recommend them highly enough. A+++
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No plumbing emergency is ever easy to deal with as a homeowner however, I appreciate Ben Franklin for their amazing service from start to finish, Jeremy came the very next morning as early as his schedule would allow. He was friendly personable, and really took the time to listen to me and offer the best solution. He provided a reasonable quote and took care of our issue quickly as a result. I believe that I will continue to use Ben Franklin for any of my future plumbing needs.
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Very pleased with the service that we received from Vincenzo and partner. Both were very helpful in explaining about the inspection that was going to take place. When completed they informed us of a few items that needed to be attended to, gave a price for each repair even took pics to show me of the problems. We agreed to complete some of the items and will call later to complete the other problems. They were on time, very courteous, worked in a timely manner, explained everything to us and cleaned up after completion. I would highly recommend Ben Franklin Plumbing.
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Very prompt response to our issues! Devon was professional, polite and respectful. He spent a lot of time communicating with his office to get us the best deal possible. Haven’t actually had any work done yet, waiting on another job estimate, I think it will go well and I look forward to working with this company. Cathy, Norwich CT
