Named Forbes' Top Ranked Plumbing Company of 2024
Linda Kershner
Chris was very polite, professional and did a very thorough job. I received an annual inspection of my plumbing system through their club membership program and feel reassured about my homes’ continued maintenance. I also received an estimate for the replacement of my heat tape and was well satisfied with the cost. I highly recommend Ben Franklin Plumbing Of Ames. UPDATE: Chris N. Came to replace my heat tape and I couldn’t be happier. As I’ve said before, Chris is very polite and Professional and I appreciate his expertise. The job was done quickly, cleanup was absolutely thorough and the price was spot on with the estimate I was given…. Actually, even better! It is so good to have that confident feeling that things are in good working order with your home. I have worked with Ben Franklin since coming to Iowa and I will continue to work with them going forward. I highly recommend Ben Franklin Plumbing to everyone in need competent and skilled plumbing professionals.
Josh Johnson
Paige came to my house to fix two things on a toilet and something with my washing machine. She was very kind, courteous and professional. She answered my questions and was great, even when I interrupted her work to ask her stuff. She's good at her job and if I were her boss, she would definitely be a valued employee. We even had a conversation about eating healthy food before she left, since we discovered that we're both into clean, preservative-free eating. Haha anyway Paige is great at what she does and seems to be a great person
Alejandro Andreotti
Nato and Logan were outstanding. i had a very specific and non-standard need involving an espresso machine, and they went the extra mile to ensure it was all perfect. highly recommend
Denise Bjelland
Great service for a leaky main water valve. Arrived early next day after I sent an appointment requst online the evening before. Josh listened, answered questions, and then provided clear strategy for repair. Also willing to work on a couple other requests while he was here. So impressed with the service. And, no more leaky valves!
Lunde Boys
I have used Ben Franklin in the past for remodel work and have always had great experiences. This time we had an emergency that left us without water until a repair could be done. The office receptionist was very friendly (Kendra? Kiera?) and Josue was fast, friendly and professional. Ben Franklin gives pricing options up front, and I have never had a surprise bill at the end. I have had 4-5 different Ben Franklin technicians with our various projects, and all have been professional (appearance, demeanor, no use of foul language, etc). Highly recommend.