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I am not located in Ames, but my property which needed some work done is in Ames. Josh clarified the repairs I asked to be completed and he kept me informed of the work he completed. Josh worked quickly and efficiently. Most of the work he was doing was fixing someone else's mistakes. We asked Josh to take a look at something else we needed his expertise on and he said it is working well at this time and did not need to be replaced at this time. More importantly, he gave us an estimate for what the repairs will cost us when we need them to be done in the future. I highly recommend Josh and Ben Franklin Plumbing of Ames.
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Chris was very polite, professional and did a very thorough job. I received an annual inspection of my plumbing system through their club membership program and feel reassured about my homes’ continued maintenance. I also received an estimate for the replacement of my heat tape and was well satisfied with the cost. I highly recommend Ben Franklin Plumbing Of Ames. UPDATE: Chris N. Came to replace my heat tape and I couldn’t be happier. As I’ve said before, Chris is very polite and Professional and I appreciate his expertise. The job was done quickly, cleanup was absolutely thorough and the price was spot on with the estimate I was given…. Actually, even better! It is so good to have that confident feeling that things are in good working order with your home. I have worked with Ben Franklin since coming to Iowa and I will continue to work with them going forward. I highly recommend Ben Franklin Plumbing to everyone in need competent and skilled plumbing professionals.
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5+ Stars! On time, professional, friendly, knowledgeable, and reasonable rates! Paige and Chris were the ultimate trouble-shooters in discovering and resolving a very unusual problem. We highly recommend Benjamin Franklin Plumbing and will continue to rely on their services!
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Paige came to my house to fix two things on a toilet and something with my washing machine. She was very kind, courteous and professional. She answered my questions and was great, even when I interrupted her work to ask her stuff. She's good at her job and if I were her boss, she would definitely be a valued employee. We even had a conversation about eating healthy food before she left, since we discovered that we're both into clean, preservative-free eating. Haha anyway Paige is great at what she does and seems to be a great person
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Great service for a leaky main water valve. Arrived early next day after I sent an appointment requst online the evening before. Josh listened, answered questions, and then provided clear strategy for repair. Also willing to work on a couple other requests while he was here. So impressed with the service. And, no more leaky valves!
