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Delighted to work with Mike (the plumber) and this company. They were responsive and prompt as an organization and Mike has all the qualities that you need in this line of work. He was communicative, experienced and focused to make sure that he resolved the problem before heading to his next job. Awesome! No need to go anywhere else.
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Tim Anderson was very professional. He explained everything I needed to know and showed me what the issues were with my boilers exhust. He fixed it and now im very satisfied. Thank you Benjamin Franklin Plumbing for providing such great service.
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Mike Smith was on time, very knowledgeable and got the job completed quickly and efficiently, unclogging a seriously blocked drain. Even though this was an emergency job on a Sunday, I feel it was reasonably priced. I will not hesitate to call Benjamin Franklin Plumbing of Albany with any of my plumbing needs in the future and I will definitely ask for Mike Smith. He is absolutely the best!! I will recommend your company to family and friends. ♥
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His name I believe was Mike, I don’t know his last name. He was very thorough and explained to me how to properly use the dehumidifier feature, amongst other things. Thank you for providing such great service.
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Mike arrived on time and was professional and straightforward during the entire service call. He diagnosed the problem quickly and explained in detail the work needed to fix the clogged sink & pipes. He was very knowledgeable and easy to talking to. We will use Farrell Bros for any & all future plumbing needs.
