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Benjamin Franklin Plumbing® of Albany Reviews

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4.9

835 reviews

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  • Scottie J Profile Picture

    Scottie J

    James did a great job diagnosing and fixing the major issue we were having with our boiler which also has a direct fire water heater attached. I was out of town the whole time and he was kind, informative and respectful to my family. He coordinated with Randy and we are completely satisfied as we have been every time over the past 21 years since that first day I met Randy in May of 2004. I highly recommend.

  • Christine Liebenau Profile Picture

    Christine Liebenau

    Mike explained different options and helped me choose the one that was best for me. He did great but the final bill was a lot more than I expected. I had a new sump pump installed..it was almost $1200. Not even sure if they tested my existing pump to know if it actually needed replacement. The new one sounds exactly like the one I had when I plug it in.

  • Eileen Tavenner Profile Picture

    Eileen Tavenner

    Hi, Farrel Brothers were great to work with. And their technician Tim did a great job! He was professional, polite, and knowledgeable. He found and repaired the problem for me quickly and I so appreciated his time and work. Thank you, Tim, and thank you, Farrel Bros! I will definitely recommend your services.

  • Blanca Ines Garcia-Cerda Profile Picture

    Blanca Ines Garcia-Cerda

    Delighted to work with Mike (the plumber) and this company. They were responsive and prompt as an organization and Mike has all the qualities that you need in this line of work. He was communicative, experienced and focused to make sure that he resolved the problem before heading to his next job. Awesome! No need to go anywhere else.