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Hi, Farrel Brothers were great to work with. And their technician Tim did a great job! He was professional, polite, and knowledgeable. He found and repaired the problem for me quickly and I so appreciated his time and work. Thank you, Tim, and thank you, Farrel Bros! I will definitely recommend your services.
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James did a great job diagnosing and fixing the major issue we were having with our boiler which also has a direct fire water heater attached. I was out of town the whole time and he was kind, informative and respectful to my family. He coordinated with Randy and we are completely satisfied as we have been every time over the past 21 years since that first day I met Randy in May of 2004. I highly recommend.
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Delighted to work with Mike (the plumber) and this company. They were responsive and prompt as an organization and Mike has all the qualities that you need in this line of work. He was communicative, experienced and focused to make sure that he resolved the problem before heading to his next job. Awesome! No need to go anywhere else.
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Mike Smith was on time, very knowledgeable and got the job completed quickly and efficiently, unclogging a seriously blocked drain. Even though this was an emergency job on a Sunday, I feel it was reasonably priced. I will not hesitate to call Benjamin Franklin Plumbing of Albany with any of my plumbing needs in the future and I will definitely ask for Mike Smith. He is absolutely the best!! I will recommend your company to family and friends. ♥
